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[ClevertapNative] Crash in CTInAppNativeInterstitialImageFragment.onCreateView

Open karthick-rapido opened this issue 3 months ago • 2 comments

Describe the bug App Crashes on Loading Mobile In-app campaign which has youtube video

To Reproduce Steps to reproduce the behavior:

  1. Create a Mobile in-app camptain with a youtube video that i snot public
  2. On In App Camptain Launch, App is crashing

Expected behavior Failure should be handled gracefullly

Screenshots/Logs

          Fatal Exception: java.lang.StringIndexOutOfBoundsException: length=0; index=0
       at java.lang.String.charAt(String.java)
       at android.graphics.Color.parseColor(Color.java:1386)
       at com.clevertap.android.sdk.inapp.CTInAppNativeInterstitialImageFragment.onCreateView(CTInAppNativeInterstitialImageFragment.java:42)
       at androidx.fragment.app.Fragment.performCreateView(Fragment.java:3119)
       at androidx.fragment.app.FragmentStateManager.createView(FragmentStateManager.java:577)
       at androidx.fragment.app.FragmentStateManager.moveToExpectedState(FragmentStateManager.java:286)
       at androidx.fragment.app.FragmentStore.moveToExpectedState(FragmentStore.java:114)
       at androidx.fragment.app.FragmentManager.moveToState(FragmentManager.java:1685)
       at androidx.fragment.app.FragmentManager.dispatchStateChange(FragmentManager.java:3319)
       at androidx.fragment.app.FragmentManager.dispatchActivityCreated(FragmentManager.java:3237)
       at androidx.fragment.app.FragmentController.dispatchActivityCreated(FragmentController.java:263)
       at androidx.fragment.app.FragmentActivity.onStart(FragmentActivity.java:350)
       at android.app.Instrumentation.callActivityOnStart(Instrumentation.java:1719)
       at android.app.Activity.performStart(Activity.java:9239)
       at android.app.ActivityThread.handleStartActivity(ActivityThread.java:4397)
       at android.app.servertransaction.TransactionExecutor.performLifecycleSequence(TransactionExecutor.java:275)
       at android.app.servertransaction.TransactionExecutor.cycleToPath(TransactionExecutor.java:255)
       at android.app.servertransaction.TransactionExecutor.executeLifecycleItem(TransactionExecutor.java:227)
       at android.app.servertransaction.TransactionExecutor.executeTransactionItems(TransactionExecutor.java:112)
       at android.app.servertransaction.TransactionExecutor.execute(TransactionExecutor.java:86)
       at android.app.ActivityThread$H.handleMessage(ActivityThread.java:2902)
       at android.os.Handler.dispatchMessage(Handler.java:107)
       at android.os.Looper.loopOnce(Looper.java:282)
       at android.os.Looper.loop(Looper.java:387)
       at android.app.ActivityThread.main(ActivityThread.java:9500)
       at java.lang.reflect.Method.invoke(Method.java)
       at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:600)
       at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1005)
        

Environment (please complete the following information):

  • Device: Vivo, Oppo, Samsung
  • OS: Android 12 - 15
  • CleverTap SDK Version: v7.4.0
  • Android Studio Version : Narhwal

Additional context This is greatly hampering the User Experience of the App. Kindly resolve this ASAP

karthick-rapido avatar Sep 29 '25 01:09 karthick-rapido

@karthick-rapido can you share the stack trace of the crash and also mention what do you mean by non-public video?

CTLalit avatar Sep 29 '25 05:09 CTLalit

@CTLalit Yeah forgot to add it 🙈 . Updated in Summary

karthick-rapido avatar Sep 29 '25 05:09 karthick-rapido

@karthick-rapido Thanks for reporting this. This issue has been fixed in clevertap-android-sdk v7.7.0

Anush-Shand avatar Nov 23 '25 19:11 Anush-Shand