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Small notification icon is displaying different background colour

Open hurmain8 opened this issue 1 year ago • 1 comments

Describe the bug I am using small icon (single colour with transparent background). I am not getting red background colour of small icon even setting up red colour while creating campaign from clevertap dashboard. I have two situations here.

  1. If I send push notification directly to user by navigating to user profile under segments section and set the background colour of small icon to red and send the notification then this works perfectly fine.
  2. If I create a push notifications campaign and set the background colour to red for small icon in what section of the campaign under media section and publish the campaign. Then I receive the notification with different background colour of small icon.

To Reproduce Steps to reproduce the behavior:

  1. Create push notification campaign
  2. Set background colour of small icon to red under media section
  3. You will receive notification with different background colour of small icon.

Expected behavior Small icon background colour should be same when setting up the colour in push notification campaign. Screenshots/Logs

Unexpected colour Screenshot 2024-03-18 at 2 25 40 PM

Expected colour Screenshot 2024-03-18 at 4 31 53 PM

Environment (please complete the following information):

  • Device: Xiaomi poco x3 nfc
  • OS: 12
  • CleverTap SDK Version 5.0.0

Additional context

hurmain8 avatar Mar 20 '24 09:03 hurmain8

@hurmain8 This issue is not reproducible on our end

Could you please provide the campaign link as well as the verbose logs/notification payload for both the cases mentioned above Thanks

Anush-Shand avatar Apr 09 '24 11:04 Anush-Shand

@hurmain8 Closing this due to inactivity. Feel free to reopen

Anush-Shand avatar Jun 28 '24 09:06 Anush-Shand