Error retrieving information from server. DF-DFERH-01

[pich4ya]

I have configured the credentials.json with valid user and device ID, enabled the "less secure app" option. However, I always get this error message upon downloading any app.

I tried to change LANG_CODE and LANG but no luck. The account does not bind with any 2FA.

15/05/2020 15:19:55> [ERROR][playstore.playstore.Playstore][app_details()] Error for app 'com.google.android.gms': Error retrieving information from server. DF-DFERH-01
15/05/2020 15:19:55> [CRITICAL][__main__][main()] Error when downloading 'com.google.android.gms': unable to get app's details

[ClaudiuGeorgiu]

Hi, other users had the same issue (#18, #26) but unfortunately I don't have a solution yet. I also get this error sometimes but usually for me it's enough to retry a couple of times for the download to work.

[patdohere]

Anyone still running to this issue? I can't resolve it. Tried switching the Device ID.

[colincowie]

same issue

[dimon222]

Seems to happen when login GSF id doesn't match to one that is tied to credentials (don't use Android ID, use the GSF id!). The instruction with emulating device or using physical device with necessary model is absolutely required to get GSF id recognized by google and bound to account (until you change your password that will disband it again).

I haven't found any existing WORKING library that can simulate these actions programmatically, so only easy option is emulating some device in Android Studio and logging into Play Store there.

[Zeik0s]

@dimon222 solution worked for me (choosing the GSF ID instead of the Android Device ID shown in the Device ID App)

[david-lev]

You need to login into your google account through webbrowser and confirm that failed login attemp (“That was me”) in the activity log.

[Arshit007]

I am getting the same error after using my phone gsfId as well

[neevalex]

Same for me, i have tried using GSF instead of Device ID. Error still the same. Im using account credentials from a live phone with active gplay. Docker version of PlaystoreDownloader.

25/10/2021 10:25:29> [ERROR][playstore.playstore.Playstore][_handle_missing_payload()] Error for app 'com.viber.voip': Error retrieving information from server. DF-DFERH-01
25/10/2021 10:25:29> [ERROR][playstore.playstore.Playstore][download()] Error during the download: Error for app 'com.viber.voip': Error retrieving information from server. DF-DFERH-01

[NachumOlman]

Same error for me, but only when downloading specific apps: about 8% of the apps I download get that error and the rest are downloading fine.

[dimon222]

Whoever started randomly suffering from this again (worked but stopped working) - you need to relogin again to account with your device that uses GCF (virtual or real), google randomly resets tokens and if those got reset - the "faked" device gets untied from account, so GCF is not being recognized while logging in.

[89z]

I have an alternate tool that works:

PS C:\> googleplay -a com.google.android.gms
Title: Google Play services
UploadDate: Feb 14, 2022
VersionString: 22.02.21 (100700-428111784)
VersionCode: 220221031
NumDownloads: 13.726 B
Size: 99.621 MB
Offer: 0.00 USD

https://github.com/89z/googleplay