finesseGadgets
finesseGadgets copied to clipboard
Collection of gadgets for Cisco Finesse
HI, when we use the call back button to place a call the number is not sent to IPcomunnicator, the IPcommunicator its activated but is waiting for the number. Any...
Call History Gadget adding additional "1" in front of original inbound number & Call back function is not working .
How can I get Conference Out type from `handleEndDialog` in [https://github.com/CiscoSE/finesseGadgets/blob/master/callHistoryGadget/11.x/callHistoryGadget.js](https://github.com/CiscoSE/finesseGadgets/blob/master/callHistoryGadget/11.x/callHistoryGadget.js)? I'm referring to `direction.desc` and `direction.dir` in this case. `direction.desc` should be `Conference` and `direction.dir` should be `out`.
We are utilizing call backs in our queue but the gadget only shows the extension of the call back queue application, not the number the person entered to be called...
* Provide more detailed information on transferred calls when call is hovered over * Include to and from details * Agent or queue name if applicable