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System Users

Open ChurchCRMBugReport opened this issue 4 years ago • 3 comments

There is no field to set the password of a new created user. This causes all new created system users can't login the CRM. We've tried to activate the "Reset Password" function in the login window, but it didn't work.

Collected Value Title Data
Page Name /nhfc/SystemSettings.php?saved=true
Screen Size 1080x1920
Window Size 938x1920
Page Size 938x1920
Platform Information Linux sg1-ss3.a2hosting.com 3.10.0-962.3.2.lve1.5.26.5.el7.x86_64 #1 SMP Wed Sep 18 07:37:02 EDT 2019 x86_64
PHP Version 7.3.27
SQL Version 10.3.22-MariaDB-cll-lve
ChurchCRM Version 4.4.2
Reporting Browser Mozilla/5.0 (Windows NT 10.0; Win64; x64; rv:88.0) Gecko/20100101 Firefox/88.0
Prerequisite Status All Prerequisites met
Integrity check status {"status":"success"}
Apache Modules mod_rewrite,mod_mime,mod_headers,mod_expires,mod_auth_basic

ChurchCRMBugReport avatar May 30 '21 08:05 ChurchCRMBugReport

The assumed workflow is that new system users will be emailed to access the system and set their own passwords. However, if you want to set an initial password for new users, create the system user as normal then:

  1. Access the "System Users" menu Screen Shot 2021-06-11 at 5 29 56 pm
  2. Then click the spanner icon next to their name to set a password Screen Shot 2021-06-11 at 5 30 11 pm

MrClever avatar Jun 11 '21 07:06 MrClever

Also, the "reset password" feature requires the system's email configuration to be working and able to send email too (or at least, last time I used it that was the case). If the reset password isn't working, check your email setup.

MrClever avatar Jun 11 '21 07:06 MrClever

@MrClever, I think we can close this.

meichthys avatar Oct 17 '21 02:10 meichthys

As per the last comment, I'm going to close this.

If this is still an issue, feel free to look through the Github Issues to see if a new issue has been filed and file a new issue if one does not exist

DAcodedBEAT avatar Oct 30 '23 00:10 DAcodedBEAT