Chris-RH

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Could you send us a copy of this file you are using please?

Thanks, we've received them, much appreciated :) Its always handy to work with exactly the file that you are having problems with :)

This has hopefully been fixed now with the release of version 2.6.0.

Hi @KimRyuan You should probably upgrade to AVPro Video version 2.5.7 as there have been a few improvements to playback in Windows. Are you using the MediaFoundation API? So when...

This is where you select MediaFoundation API You could disable several options if you don't need them, such as "stereo detection", "text tracks", "facebook audio 260" You could also try...

How long is the buffering now? Do you get the same buffering if you open them on the same device with different software? Are you connecting via wifi and what...

Ah, that is quite a good improvement so far :)

That blank video with 0.00 suggests that it hasn't opened the media. Is it a particular video that is causing that to occur? Have you made sure that your media...

Thanks @drew-512, email received :)