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Published 20 hours ago • verified publisher icon CherryPill

Nothing is showing up under Windows 7

Open Zero3K opened this issue 3 years ago • 5 comments

subject

All I get is a window with a gray background.

Zero3K avatar May 09 '22 21:05 Zero3K

Hello. Sorry for the delayed response.

What version of the program are you using? Are you using the latest stable release v1.4.3?

What service pack version of Windows 7 are you using? Also is it x64 or x86_64?

Note: I currently don't have access to Windows 7 on bare metal, I managed to test it inside a VM on a 32 bit system and it works just fine.

CherryPill avatar Jun 16 '22 20:06 CherryPill

  1. It is the latest stable release.
  2. It is SP1 (x64).

By the way, I am using the Classic Theme.

Zero3K avatar Jun 16 '22 20:06 Zero3K

Weird. I can't seem to reproduce it on a VM neither with x32 nor x64 with the classic theme.

So here are my suggestions:

  1. Try all available releases of the program in order and see if any of them work

  2. Provide the output of "systeminfo" command on windows

  3. Make sure that this isn't an intermittent bug by launching the program multiple times and also launching multiple instances of the program

  4. Try compatibility mode but I highly doubt that will help

CherryPill avatar Jun 18 '22 22:06 CherryPill

Any luck? Please respond.

CherryPill avatar Jul 04 '22 09:07 CherryPill

  1. None of them work.
  2. I am attaching the output of that command.
  3. That doesn't help.
  4. That doesn't help.

systeminfo_windows7.txt

Zero3K avatar Jul 04 '22 21:07 Zero3K