Are 360 Images supported when using BootBot?

[jwilson114]

Are 360 Images supported when using BootBot? How do I go about sending one?

When I send a 360-degree image, it arrives as a regular image. However, when I send the same 360-degree in facebook chat via my browser it works just fine (so no problems with the image). Any advice would be greatly appreciated.

[Charca]

Hey @jwilson114, I don't think 360 images are supported by the Messenger Platform, at least I couldn't find any information about it. Seems like it's a user-to-user feature only. Did you find any information on Facebook's Docs about it?

[jwilson114]

Hey @Charca, Thanks for the reply. I haven't found any information relating to the Messenger API confirming that 360 images work. All that is stated is that if the image is uploaded to Messenger with the correct meta data Messenger will render the 360 image. I was hoping there was something I had missed. I will let you know if I find anything.

[WIEM-S]

Hey , how to send file/image/video using bootbot? Thanks