CatxFish
swscale-5.dll error on teams
When I try to use obs-camera in Microsoft Teams, Teams crashes
Steps to reproduce error:
- Start obs-studio
- Start Open virtualcam and click start
- Start MS Teams and select Devices - OBS-Camera
I get this error in event viewer (in spanish):
Nombre de la aplicación con errores: Teams.exe, versión: 1.3.0.4461, marca de tiempo: 0x5e1faf43
Nombre del módulo con errores: swscale-5.dll, versión: 5.3.100.0, marca de tiempo: 0x00000000
Código de excepción: 0xc0000005
Desplazamiento de errores: 0x0000000000050b87
Identificador del proceso con errores: 0x3060
Hora de inicio de la aplicación con errores: 0x01d60ab341437be3
Ruta de acceso de la aplicación con errores: C:\Users\jordi\AppData\Local\Microsoft\Teams\current\Teams.exe
Ruta de acceso del módulo con errores: C:\Program Files (x86)\obs-studio\bin\64bit\swscale-5.dll
Identificador del informe: 7d84af52-eabd-44a3-854f-1f3dbc05dea9
Details:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Version>0</Version>
<Level>2</Level>
<Task>100</Task>
<Opcode>0</Opcode>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2020-04-04T19:00:30.8638021Z" />
<EventRecordID>3302</EventRecordID>
<Correlation />
<Execution ProcessID="0" ThreadID="0" />
<Channel>Application</Channel>
<Computer>PCJordi</Computer>
<Security />
</System>
- <EventData>
<Data>Teams.exe</Data>
<Data>1.3.0.4461</Data>
<Data>5e1faf43</Data>
<Data>swscale-5.dll</Data>
<Data>5.3.100.0</Data>
<Data>00000000</Data>
<Data>c0000005</Data>
<Data>0000000000050b87</Data>
<Data>3060</Data>
<Data>01d60ab341437be3</Data>
<Data>C:\Users\jordi\AppData\Local\Microsoft\Teams\current\Teams.exe</Data>
<Data>C:\Program Files (x86)\obs-studio\bin\64bit\swscale-5.dll</Data>
<Data>7d84af52-eabd-44a3-854f-1f3dbc05dea9</Data>
<Data />
<Data />
</EventData>
</Event>
Also when I select OBS-Camera in chrome (in lifesize, for example) keeps disconnecting and reconnecting, I think it happends the same, crash the same module,
Windows version: Windows 10 Enterprise Inside Preview Build 19587.rs_prerelease.200313-1639 OBS Studio version: 25.0.1 (32-bit) OBS-Camera version: 2.0.4
Maybe Fix at #78 can fix your issue. Because Zoom App is have same thing.
I think it is different. Chrome doesn't work with obs-virtualcam and I can't find any check dll in Teams. Perhap is related with the windows version.