"The remote computer appears to be on but the service is not started or cannot be reached"

[orav94]

Hi! So I installed everything according to the instructions, and I installed the app on the TV and it switched to the app and I can see my PC. But for some reason I get this messeage (I see it while in the app), and it also seems my PC doesn't get any inputs from the remote. I am using windows 11

[Cathwyler]

Hi.

This seems to be a network issue.

Make sure your PC firewall is not blocking the network stream. Make sure you set the same send port in TV tab and listen port in PC tab. Make sure the PC IP adress in the TV tab is correct and reachable from your TV depending of your network wiring (WiFi, Ethernet, VPN, etc ...). Make sure your router is not blocking the network stream.

Let me know if you find something