TikTok messages not being received.

[dtagapay]

~~I just started streaming and all my twitch chats are able to go through in my multhichat but tiktok is greyed out. I've disconnected my account and reconnected multiple times and have done reinstalls to no avail.~~

Actual issue

[e3ndr]

We cannot send chat messages to TikTok, so the message send selector will show TT as greyed out. This does not affect receiving chat messages.

[dtagapay]

I guess i mean to say that even though i am live on tiktok, whatever chats go through there do not go through on casterlabs

[e3ndr]

Is it all messages or only for some people?

[dtagapay]

It is all people

[e3ndr]

Is this a recent issue or has it been occurring for a long time?

[dtagapay]

It worked at the start but after some time it stopped working. I multistream through aitum.

[e3ndr]

What does "at the start" mean?

[dtagapay]

Approximately a couple of days ago when I started using it

[e3ndr]

When you start the app, do you see the You currently do not have an active livestream on TikTok. Go live and we'll connect to your chat in a few minutes automatically. message?

Once you go live on TikTok, do you see the Connected to TikTok chat successfully. message after a few minutes?

[dtagapay]

I see that message most of the time but even when chats go thru on my TikTok live they don’t reflect on my casterlabs dock

[e3ndr]

Which message?

[dtagapay]

Connected to TikTok chat successfully