CastagnaIT
Video fails to play beyond 2 minutes
Netflix add-on version
1.23.2+matrix1
Operative systems used
Android
Kodi version used
Kodi 20 (Nexus)
Description of the bug
Since last week there seem to be an issue playing videos beyond 2 minutes. The video stops playing, audio seem to continue however.
Starting the video half-way through also has the same issue. I tried multiple video streams with this as well, but no change.
Potentially related to https://github.com/xbmc/inputstream.adaptive/issues/1461 but I am unable to find a .zip to install the newer version of inputstream with.
If one is provided i can help test it.
Thank you.
Steps to reproduce the behavior
- Navigate to any video in Netflix
- Play the using any video stream
- Wait ~2 minutes
- See the video stop and fail to proceed
Debug log - mandatory
I seem to be unable to get the kodi.log file since I am using a chromecast. Please advise on how to get it and I will try my best.
Possible fix
No response
Additional context
No response
Screenshots
No response
Same bug here on a Nvidia Shield TV 2017. After 2 minutes, the video freezes and the audio still playing. I think it's more Netflix related as this bug appeared in the same time for me as my Netflix app is only playing at 720p event if I have 800Mb of bandwidth. 3 or 4 days ago I didn't have any issue on both.
~this is duplicate of already opened issue #1675~ ~so for updates read that one~ edit: thread restored
i copy here my previous investigations:
the 2 minuts playback its normal because the first 2 minuts are unencrypted, and so after that time the DRM cannot do the decryption and playback its ofc broken.
i tried investigate but i have zero ideas of whats changed on netflix servers... website data looks the same as before, but device drm result in a weird error relative to initialize the drm session i have not found any info about this error on the web
02-04 10:54:50.228 3364 3406 E oemcrypto_cenc: OEMCrypto_LoadDRMPrivateKey: error in te_launch_operation: 0x1e
02-04 10:54:50.229 5400 5834 W System.err: android.media.NotProvisionedException: Failed to open session
First the important. Thank you very much for all working on this amazing addon. Your efforts are appreciated.
I can confirm that on Android MiBox S 4K and another Android TV box (HAKU), only 540p playback is possible. This is with kodi 21 omega beta 2 and latest inputstream update.
On my Linux pc with Ubuntu 22.04. Kodi 20.3, 1080p playback is working without an issue.
Also problems. Only works at 640p
Sony KD-65XH9505 Android 9 Kodi 20.3 Nexus Inputstream 20.3.17
I can confirm I have the same issue too. On FireCube GEN2, GEN3, Firestick 4K and Nvidia Shield 2017. I've tried Kodi 20 Nexus, but also Omega Beta 2 and all exhibit the same behaviour of anything above 540p (based on the Netflix add-on settings) freezing after 2 minutes. Only the video stream is impacted and the audio continues to play unhindered.
Hopefully there is a fix, because the add-on has been excellent in my opinion and a much better experience than the native app.
Thanks for your help.
Paul.
Hello guys, someone tried the official android app ? On my shield the image quality is poor (looks like 720p) even if I have about 800Mb/s bandwidth when I test my connections for in the app, and it started same time than this issue. Maybe it's Netflix related
@tehjul, I have tried on both my Android tv boxes, MiBox S 4K and HAKU, with the native netflix app. On both the playback is 4K without any issue. I have used the Google Home remote on my phone with hackers keyboard installed. During playback, press F8 to see the playback resolution. I have a suspicion, and I hope I'm wrong, that Netflix now only allow their native android app to decode beyond 540p on Android......
@tehjul I noticed the same. The LG app has a clear image, but the app on my Fire TV looks like 720p.
@nroets1 You're right I think. I plugged a keyboard and pressed F8 and I saw that I'm stuck at 540p (only in the native app, in Kodi it's ok but there's still this 2 minutes bug). I tried on my other devices (Computer, tablet, ..) and I have 2160p/1080p without any issue. Where did you find that information about android devices ?
@tehjul , I did not find it anywhere. Just assuming / guessing. As I said, I hope I'm wrong.
@nroets1, Correct me if I didn't understand it. You say that using Netflix Google TV APP you get 540p? Did you know if they ban your native ESN number? Have you ever used this Netflix/Device ESN number in KODI Netflix Addon in the past?
@tsioukas , no, I get 4k playback on the Android tv Netflix app. With kodi addon I only get 540p to work without freezing after 2 minutes.
Hello guys. I have a Nvidia Shield 2017 with all the updates, and since last august the addon stopped streaming in 4k, only got 1080 in HDR. Even the native Shield Netflix app showed the same behavior. Other users have reported the same problem on Reddit ever since. The weird thing is that on my TV (Xiaomi Q2) the native Netflix app receives the streaming in 4k HDR/DV.
Now, on Kodi the addon is completely broken and on the native Shield app I only got streaming on SD. The native Netflix app on my TV still work without any issues. I may be wrong, but it looks like the problem is not related to kodi, but linked to streaming devices.
I had no luck with Sony TV other than playing at 540. I assumed that I would have the same problem on my Fire Cube Gen3 .This runs android 11 , I think. I tried casting from my PC laptop which worked, but is a bit of a pain. As a last resort I installed on the Fire Cube and it is working, with what appears to be HD. Go figure!
Same issue Sony android Tv, logged out, uninstalled the add on, installed again, now it doesn´t allow me to log in even with the authentication key. Help please!
Now working on my Sony TV.
grapenose can you explain to me how it works for you? My Sony BRAVIA TV still works for 2 minutes only.
I'm a little puzzled by the lack of noise on this issue, because it seems now that the add-on is completely broken on Android devices, unless you force playback at 540p. The video simply stops after 2 minutes, making it no longer usable.
Am I off the mark with this statement and is it only affecting some users? Are there still people able to use the Kodi with the addon on Android devices? If so, I'll resume looking at local issues.
I want to confirm that it's not working for me either on Android TV. I've changed configuration to force 540p and some files starts to work, but others doesn't start at all.
Is there any chance that the add-on will work on HD and 4K for android (google tv) ? 540p is unusable, and that's the only thing that works now. I don't think the add-on works for anyone on Android (Google TV). I know it doesn't even work on a fire stick (I have several friends who tell me so). Convince me if I'm wrong.
Now working on my Sony TV.
grapenose can you explain to me how it works for you? My Sony BRAVIA TV still works for 2 minutes only. Have had no power since Monday due to a massive storm that ripped through Victoria, Australia. So first chance to check and Netflix is not working on Sony or Fire cube other than at 540. Can't play One Day at all( get error message) but can play other series such as Fool Me Once at 540
Fire Stick 4K Max here, same problem, with 4K and HDR, no playback, only sound and only some times, and the "nf_is_ads" or something like that "MSPlayback" error (I don't remember the error names).
i have a question for you who have problem . netflix account is from your country or some other country ?
people are making a huge mess of comments on all the threads saying a lot of nonsense things and also ignoring my few comments, I'm a little tired of repeating things all the time, here i summarize:
- first 2 minutes of video are unencrypted and so correctly played, this is known normal behaviour, since you cant decrypt you cant play more than 2 minutes
- different platform, different handling on client and also server side (website server), this is the worst complicated control system netflix uses to limit everything most of time ESN linked. So android =/= linux =/= windows. Generalizing everything by comparing playback on different platforms is definitely wrong and useless
- Nothing has been changed on ISAdaptive despite recent updates (that i published myself), and so NO fixes has been done on ISAdaptive for linux in specific, also because ISA decrypter share the same source code of Windows, if there are differents behaviors blame netflix website
- there seems to be a problem on the stream encryption keys that can cause CryptoException on HD/FULLHD streams, but this error seem not always present on logcat, this confuse me
- there seems to be an error opening CDM session but it is possible that it is a consequential cause of the previous
- comparing old manifest response (of many months ago) with new one, i havent found notable differences
- if it is a decrypter key issue it is possible that the required license does not provide them, its a possibility but then if you play a video on webbrowser on Linux should result at same 540p resolution max, if not so, there may be differences on MSL manifest/license request that i don't know about or other things related
Since nothing has changed on kodi, ISAdaptive and on the addon, something unclear is changed on netflix website server it is possible that new changes are needed on ISA, but seems more like something related to website quirks but i could be wrong since there are still DRM things that i dont know exaclty how works given poor docs and his complexity
On my part i currently have no other information and no other solutions And i don't even know who it would help on this
@CastagnaIT, sorry that I mess your threads. I will never comment again even to report my devices behavior. I thought that Linux problem solved by ISA latest update as users reported (and that’s why issue closed). I hope to find the solution.
i have a question for you who have problem . netflix account is from your country or some other country ?
Mine is from other country, but the NF app works fine on the same device and I don't think that's the issue here.