plugin.video.netflix
plugin.video.netflix copied to clipboard
CastagnaIT
Video playback is restricted to 540p
Netflix add-on version
1.20.2
Operative systems used
Linux (Ubuntu / Mint / ...)
Kodi version used
Kodi 19 (Matrix)
Description of the bug
Simply put, when trying to load any video through Kodi/Netflix plugin, the maximum resolution allowed on playback is 540p.
Steps to reproduce the behavior
Not sure what to write here but install Kodi 19.4 & the Netflix v1.20.2 plugin and try playback any video files (that are confirmed to support 1080p) to check if they'll play above 540p.
Debug log - mandatory
https://paste.kodi.tv/avoyodoseh.kodi
Possible fix
No response
Additional context
Widevine is up-to-date, as far as I can tell (there were no prompts to update). When hovering over content, i.e a series, the label at the bottom right indicates 1080p support but the moment I open the entry to select an episode, it reflects 540p. The last time I viewed any content was between a week to two ago. At that point, all videos I was viewing were playing at 1080p. Between then and now, both Kodi and the Netflix plugin have remained on the same respective versions. The Netflix account subscription was upgraded to support up to 4K so it's safe to assume that it should support 1080p. Lastly, I also reset the ESN and applied but it didn't seem to resolve it.
Screenshots
No response
Just noticed this happening to me tonight. Kodi 19.4 on android shield. Also haven't watched Netflix for 3 to 4 days so not sure exactly when it started.
Edit:. ESN was missing a large number of characters. I manually copied from Netflix app and now playing 1080p again
Same to me from yesterday. max only 540p.
Netflix add-on version: 1.20.2 Debug enabled: False System platform: windows Machine architecture: AMD64 User agent string: Mozilla/5.0 (Windows NT 10.0; Win64; x64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/96.0.4664.77 Safari/537.36
Widevine info
Library status: Correctly loaded Version: 4.10.2557.0
ESN
Used ESN: NFCDCH-02-*9KW0HM0JY0C9UXMFWUYMR411H Website ESN: NFCDCH-02-*APW18CHCT8MGW2K77E4PE10KY Android generated ESN: --not obtained--
Jup. Here also on Nvidia Shield 2019/Kodi20 Nightly. 540p with HDR g
OK. it works again after i set the ESN new in the Addon Settings. Before i only checked the saved ESN in the settings.xml. They where complete there. Strange.
i have an odroid n2 with coreelec and i was quiet sure netflix worked with 1080p and above some months ago. now i noticed that i can only watch in quiet bad resolution. so i asked in #kodi if anyone else has the same problem. someone says that this can not work because of widevine. now i am wondering if its a widevine problem or if its also (hopefully) only a ESN problem. can someone tell me how to get the ESN from the website?
I solved my issue by resetting ESN in the addon settings. Solved it in at least 3 devices using CoreELEC.
On my Firestick 4K I had to write, to the end of existing ESN, additional 64 characters that I got from official Netflix app. After writing them, had to press "OK" button to save them (NOT Apply changes now button). After restarting Kodi all is back to normal. Although in addon FAQ for Video Stream only at 540P (SD) on Android device says "... manually copy the official ESN in the add-on by clicking on Change ESN button (you can ignore all characters of the final part)" it looks like all characters are now needed.
when i reset the ESN i can select 1080p but it does not start playback. i will try to install the LG netflix app on my TV and get the ESN from it
tried to use the ESN from my TV (there it works without problems), but in kodi it says there is some error because of the format. the ESN looks like: LGTV20171=x1x030xxx31 where x is a number - not sure how "sensitive" this information is
i downloaded the netflix app (without ms store) on windows 10 ltsc and copied the extremely long esn into the netflix app. it says now "User authentication data does not match entity identity." :(
Tried on another CoreELEC device and also successful. After reset of ESN I do "apply changes now" and then ok. For this type of devices it always works.
For this type of devices it always works.
what device exactly?
in the logs i found some things, maybe its related, not sure:
2022-12-04 11:58:52.101 T:3850 critical <general>: [script.module.inputstreamhelper] ['ldd', '/storage/.kodi/cdm/libwidevinecdm.so'] cmd failed.
2022-12-04 11:58:52.101 T:3850 critical <general>: [script.module.inputstreamhelper] Failed to check for missing Widevine libraries.
2022-12-04 11:58:52.105 T:3850 warning <general>: [script.module.inputstreamhelper] Widevine update check was made on 2022-12-03 21:06
2022-12-04 11:58:52.130 T:3648 info <general>: VideoPlayer::OpenFile: plugin://plugin.video.netflix/play/movie/81245455/?profile_guid=WPEXNH2E7NHULMMPRIC4GVB4L4
2022-12-04 11:58:52.131 T:6488 info <general>: Creating InputStream
2022-12-04 11:58:52.133 T:6488 info <general>: AddOnLog: inputstream.adaptive: [Repr. chooser] Resolution set: 1920x1080, max allowed: 1920x1080, Adjust refresh rate: 0
2022-12-04 11:58:52.133 T:6488 error <general>: GetDirectory - Error getting /usr/lib/kodi/addons/inputstream.adaptive/
2022-12-04 11:58:53.231 T:6488 info <general>: AddOnLog: inputstream.adaptive: Successfully parsed manifest file (Periods: 1, Streams in first period: 35, Type: VOD)
2022-12-04 11:58:57.507 T:6488 info <general>: Creating Demuxer
2022-12-04 11:58:57.509 T:6488 info <general>: Opening stream: 1001 source: 256
2022-12-04 11:58:57.907 T:6488 info <general>: Creating video codec with codec id: 27
2022-12-04 11:58:57.907 T:6488 info <general>: AddOnLog: inputstream.adaptive: VideoCodec::Open
2022-12-04 11:58:57.907 T:6488 warning <general>: AddOnLog: inputstream.adaptive: ToCdmVideoCodecProfile: Unknown codec profile 0
2022-12-04 11:58:57.909 T:6488 info <general>: Creating video thread
2022-12-04 11:58:57.910 T:6504 info <general>: running thread: video_thread
2022-12-04 11:58:57.910 T:6488 info <general>: Opening stream: 1002 source: 256
2022-12-04 11:58:58.022 T:6488 info <general>: Finding audio codec for: 86056
2022-12-04 11:58:58.023 T:6488 info <general>: Creating audio thread
2022-12-04 11:58:58.023 T:6507 info <general>: running thread: CVideoPlayerAudio::Process()
2022-12-04 11:58:58.023 T:6488 info <general>: Opening stream: 1032 source: 256
2022-12-04 11:58:58.028 T:6488 info <general>: CDVDSubtitlesLibass: Using libass version 1600000
2022-12-04 11:58:58.028 T:6488 info <general>: CDVDSubtitlesLibass: Creating ASS library structure
2022-12-04 11:58:58.028 T:6488 info <general>: CDVDSubtitlesLibass: Initializing ASS Renderer
2022-12-04 11:58:58.028 T:6488 info <general>: CDVDSubtitlesLibass: Initializing ASS library font settings
2022-12-04 11:58:58.029 T:6488 error <general>: GetDirectory - Error getting /storage/.kodi/temp/fonts/
2022-12-04 11:58:58.029 T:6488 error <general>: GetDirectory - Error getting special://temp/fonts/
2022-12-04 11:58:58.119 T:6488 info <general>: CDVDSubtitlesLibass: Creating new ASS track
2022-12-04 11:58:58.148 T:6488 info <general>: Opening stream: 1001 source: 256
2022-12-04 11:58:58.148 T:6488 info <general>: Opening stream: 1002 source: 256
2022-12-04 11:58:58.148 T:6488 info <general>: Finding audio codec for: 86056
2022-12-04 11:58:58.149 T:6488 info <general>: Opening stream: 1032 source: 256
2022-12-04 11:58:58.154 T:6507 info <general>: CAEStreamParser::TrySyncAC3 - E-AC3 stream detected (6 channels, 48000Hz)
2022-12-04 11:58:58.155 T:6507 info <general>: Creating audio stream (codec id: 86056, channels: 6, sample rate: 48000, pass-through)
2022-12-04 11:58:58.157 T:3678 info <general>: CActiveAESink::OpenSink - initialize sink
2022-12-04 11:58:58.157 T:3678 info <general>: CAESinkALSA::Initialize - Configure simple control for "AUGESOUND"
2022-12-04 11:58:58.158 T:3678 info <general>: CAESinkALSA - Use card "hw:0" and set codec format "DD+"
2022-12-04 11:58:58.164 T:3678 info <general>: CAESinkALSA - Set Spdif to HDMITX to "Spdif_b"
2022-12-04 11:58:58.165 T:3678 info <general>: CAESinkALSA - Set codec for "Audio spdif_b format"
2022-12-04 11:58:58.165 T:3678 info <general>: CAESinkALSA - Set codec for "Audio spdif format"
2022-12-04 11:58:58.165 T:3678 info <general>: CAESinkALSA::Initialize - Attempting to open device "hdmi:CARD=AMLAUGESOUND,DEV=0"
2022-12-04 11:58:58.171 T:3678 info <general>: CAESinkALSA::Initialize - Opened device "hdmi:CARD=AMLAUGESOUND,DEV=0,AES0=0x06,AES1=0x82,AES2=0x00,AES3=0x0e"
2022-12-04 11:58:58.187 T:6507 info <general>: CAEStreamParser::TrySyncAC3 - E-AC3 stream detected (6 channels, 48000Hz)
Just noticed this happening to me tonight. Kodi 19.4 on android shield. Also haven't watched Netflix for 3 to 4 days so not sure exactly when it started.
Edit:. ESN was missing a large number of characters. I manually copied from Netflix app and now playing 1080p again
Can you give me the correct string please
i reinstalled widevine and clicked reset ESN, now it works with full hd again, thanks
no, i wont give u that as i have no idea whats behind this information, sorry!
So I have tried reinstalling widevine and resetting the ESN but that didn't work. When comparing the last, long portion of the ESN string in Kodi from what's reported in the Netflix app in Win11 and Android, it is indeed shorter in Kodi. Replacing the shorter string with the longer one from either app didn't work (still playback at 540p) unless I am getting the format wrong. Using the entire string from either app results in an error (understandably). Ideally, we shouldn't have to do this even for those that this workaround works for.
You can not use ESN strings from different operating systems. If you have installed Kodi with Netflix addon on an Android system, then you can use only the ESN string from Netflix official application on the same Android system.
You can not use ESN strings from different operating systems. If you have installed Kodi with Netflix addon on an Android system, then you can use only the ESN string from Netflix official application on the same Android system.
I figured as much but thought to test anyway. If that's the case, the last option I can think of is to sign-in via Chrome but I haven't determined how to derive the ESN through Chrome.
It looks like a general Problem at Netflix Site. Since today i have 540p everywhere, also in the native netflix app on my Shield.
The native app on my Shield is still playing 2160 (verified with the test patterns you can get just by searching for "Test Patterns".)
I have only been getting 540 on Kodi though since Thursday, and I depend on that to work as the regular Netflix app is entirely unusable by my standards (butting into credits, Skip prompts and onscreen Rating displays mainly). I had been messing with something else on Kodi so I thought that had broken it, and I had seen this happen before and it was fixed previously by uninstalling the Netflix add-on and reinstalling it. This time it didn't help. I completely uninstalled Kodi and that didn't help either, then as a last result I reset my Shield back to factory settings and no go there. Glad it's not just me at least.
I will donate $100 USD to the add-on developer after this is fixed, just to show them my appreciation for the add-on and its upkeep. I know things like this happen sometimes but hopefully it's being worked on. It's a shame that the people who design native apps are so focused on the ADD crowd that we have to resort to these kinds of workarounds just to view things complete and uninterrupted, but I'm thankful those workarounds exist. I would not use these services otherwise.
Since today i have 540p everywhere, also in the native netflix app on my Shield.
Same here.
Have they Blacklistet Our ESN or is this a problem with shield in general? With the App in my TV 4k works fine.
There are some changes, most definitely. In Linux based systems it's enough to just reset ESN and apply changes. I had to do it again in one of the devices I had reset yesterday. But I tried now 6 devices and I can get 1080p in all of them. The android ones, that use the ESN from the app are in more trouble, it seems. I guess that when Stefano is "fit for duty" things will be solved.
Those who are getting 540 on the native Shield app, do you have the 4K subscription or a lower level?
There are some changes, most definitely. In Linux based systems it's enough to just reset ESN and apply changes. I had to do it again in one of the devices I had reset yesterday. But I tried now 6 devices and I can get 1080p in all of them. The android ones, that use the ESN from the app are in more trouble, it seems. I guess that when Stefano is "fit for duty" things will be solved.
Linux systems aren't exempt from this issue as I'm stuck at 540p on Fedora, despite resetting the ESN. Hopefully Stefano can work his magic, once he's able to. :)
Changed the ESN to what my Shield info displays and getting 2160 again!
Will be sending $100 donation soon in appreciation of this add-on, it means a lot to me.
Hi. I had the same problem on nvidia shield. I had to change the esn. I had to indicate the complete esn and not the partial. I have HD again. Sorry my English...
@ksooo @semool It looks like it's because using the full ESN (with 64-bit random code) in the add-on causes the ESN to be limited to live at a low resolution. Not sure if this is temporary or permanent, I think we should stop using add-ons and watch. @8traxrule Netflix Premium Plan,I think you should stop using the full ESN in add-ons, which may result in the official app not getting 540p+ resolution either.
I solved my issue by resetting ESN in the addon settings. Solved it in at least 3 devices using CoreELEC.
reset ESN not sovled in my Win11 Kodi.
There are some changes, most definitely. In Linux based systems it's enough to just reset ESN and apply changes. I had to do it again in one of the devices I had reset yesterday. But I tried now 6 devices and I can get 1080p in all of them. The android ones, that use the ESN from the app are in more trouble, it seems. I guess that when Stefano is "fit for duty" things will be solved.
Linux systems aren't exempt from this issue as I'm stuck at 540p on Fedora, despite resetting the ESN. Hopefully Stefano can work his magic, once he's able to. :)
I'm currently still in bed with covid, but I'm recovering, I hope in a few days i should be able to use the pc
I changed one of the numbers in the ESN and I get 1080p again. I guess this new ESN is going to be blacklisted, but maybe the addon could randomly change some of the ESN numbers from time to time?
Edit: I have also tested with a fully 64 hexadecimal random number and it works as well.
@smplayer-dev This ESN will also be restricted if the number happens to be used by another device. Then it will probably affect others. I think this way to solve the problem may cause more serious problems (such as account blocking)
There are some changes, most definitely. In Linux based systems it's enough to just reset ESN and apply changes. I had to do it again in one of the devices I had reset yesterday. But I tried now 6 devices and I can get 1080p in all of them. The android ones, that use the ESN from the app are in more trouble, it seems. I guess that when Stefano is "fit for duty" things will be solved.
Linux systems aren't exempt from this issue as I'm stuck at 540p on Fedora, despite resetting the ESN. Hopefully Stefano can work his magic, once he's able to. :)
I'm currently still in bed with covid, but I'm recovering, I hope in a few days i should be able to use the pc
Before you start programming again, you should recover properly, the other things can wait.
I'm currently still in bed with covid, but I'm recovering, I hope in a few days i should be able to use the pc
Oh man. Rest well and feel better, dude. Your health and well-being is priority.