Cap icon indicating copy to clipboard operation
Cap copied to clipboard

Video Black on Link

Open ropl-btc opened this issue 11 months ago • 1 comments

Description

I just subscribed to Cap Pro and tried using the shareable link feature, the audio was working but the video was just black on the link.

Reproduction

I recorded a video, added a gradient padding, clicked "copy shareable link" pasted the link in chrome, and tried watching the video. unfortunately it was black but the audio playback worked.

Additional Context

  • Cap version: 0.3.21
  • Operating system, version: 15.2 (24C101)
  • Device (optional): MBP M4 Pro
Image Image

Cap's debug logs can be found in the following locations:

macOS: /Users/{your username}/Library/Logs/so.cap.desktop Linux: /home/{your username}/.config/so.cap.desktop/logs Windows: C:\Users{your username}\AppData\Roaming\so.cap.desktop\logs -->

ropl-btc avatar Feb 03 '25 12:02 ropl-btc

Hey Ropi, thank you for the report!

Can you please share the logs with us here?

In the meantime, could you please try updating Cap to the latest version, and give it another attempt? this is to confirm this issue, and thank you.

ameer2468 avatar Feb 06 '25 12:02 ameer2468