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Can't get out of "We need authorization" view

Open mike-to-spec opened this issue 11 months ago • 8 comments

Describe the bug | 问题描述

When I click on the Auth button, I toggled Mos off and on. Restart the app and it still goes through the welcome tour and still says "We need Authorization".

To Reproduce | 如何重现

  1. Uninstall previous Mos version
  2. Install the latest Mos version
  3. Open Mos
  4. Go through the welcome tour and click Auth
  5. Toggle off Mos and toggle it back on in the security settings
  6. Go back, nothing happens. Quit the app and restart, same thing.

Expected behavior | 期望结果 Expect to know it's been enabled.

Screenshots | 相关截图

image

System Info | 系统信息:

  • Mouse: CST Trackball
  • OS: macOS 15.2 (24C101)
  • Browser N/A
  • Version 3.5.0
  • Application N/A

Additional context | 额外说明

mike-to-spec avatar Jan 11 '25 18:01 mike-to-spec

I was able to fix this by explicitly selecting Mos in Accessibility and delete it. Once it is not on the list, I rerun Mos and it worked.

mike-to-spec avatar Jan 11 '25 18:01 mike-to-spec

Confirming issue and resolution. Something in the new update isn't properly polling for permissions unless the app is removed and re-added in full from Accessibility.

nbgibson avatar Jan 12 '25 07:01 nbgibson

Same Problem here. I cant reinstall. Deinstall an removed the Authorization and new install don't help.

The old version works on installing.

Erebus999 avatar Jan 12 '25 15:01 Erebus999

@Erebus999 Did you remove Mos from the Accessibility permissions? This "trick" worked for me.

Remove Mos from Accessibility

RichDonnellan avatar Jan 12 '25 22:01 RichDonnellan

@Erebus999 Did you remove Mos from the Accessibility permissions? This "trick" worked for me.

Correct, this seems to be an issue with macOS, often requiring manual removal and re-adding to the list to make the permissions take effect.

Plan to rewrite this prompt page in the next version to prevent from getting stuck at this step.

Caldis avatar Jan 13 '25 07:01 Caldis

Thx. Works.

Erebus999 avatar Jan 13 '25 10:01 Erebus999

@Erebus999 Did you remove Mos from the Accessibility permissions? This "trick" worked for me.

Remove Mos from Accessibility

Please correct me "remove Mos from the Accessibility permissions" means toggling the permission, if not can you help guide me i'm new user to mac

somchaisingh avatar Jan 27 '25 15:01 somchaisingh

@Erebus999 Did you remove Mos from the Accessibility permissions? This "trick" worked for me. Remove Mos from Accessibility

Please correct me "remove Mos from the Accessibility permissions" means toggling the permission, if not can you help guide me i'm new user to mac

Look at the red box on the bottom of the screenshot. That removes the selected row above.

Select mos and click “-“ to remove it.

mike-to-spec avatar Jan 27 '25 15:01 mike-to-spec