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Graphs are not displayed

Open densenator opened this issue 3 years ago • 10 comments

Maybe After update spine to latest version, my graphs are not displayed. image Log: 05.Oct.2022 14:16:47 - PCOMMAND Device NOTE: Recache Event Detected for Device

SPINE: Poller[Main Poller] PID[2852065] PT[139630544393984] Device HT[1] DQ[SNMP - Interface Statistics] RECACHE ASSERT FAILED: '2630130<'

This is for all devices.

densenator avatar Oct 05 '22 11:10 densenator

What version of spine?

On Wed., Oct. 5, 2022, 7:32 a.m. Denis, @.***> wrote:

Maybe After update spine to latest version, my graphs are not displayed. [image: image] https://user-images.githubusercontent.com/18443709/194049259-7c189243-693d-49e8-9fd3-68c537bbcce3.png Log: 05.Oct.2022 14:16:47 - PCOMMAND Device NOTE: Recache Event Detected for Device

SPINE: Poller[Main Poller https://cacti.satgate.net/pollers.php?action=edit&id=1] PID[2852065] PT[139630544393984] Device HT[1] DQ[SNMP - Interface Statistics https://cacti.satgate.net/data_queries.php?action=edit&id=4] RECACHE ASSERT FAILED: '2630130<'

This is for all devices.

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bmfmancini avatar Oct 05 '22 11:10 bmfmancini

SPINE 1.2.23 last from branch 1.2.x

densenator avatar Oct 05 '22 11:10 densenator

All of your devices are showing recache? What is your reindex method set to?

On Wed., Oct. 5, 2022, 7:40 a.m. Denis, @.***> wrote:

SPINE 1.2.23 last from branch 1.2.x

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bmfmancini avatar Oct 05 '22 11:10 bmfmancini

Yes, and i see only advansced ping graph. SNMP Uptime method

densenator avatar Oct 05 '22 11:10 densenator

It's almost as if you lost SNMP access to the devices.

TheWitness avatar Oct 05 '22 12:10 TheWitness

After i installed old version of spine is bacward to all right. How help you to fix this issue?

densenator avatar Oct 05 '22 12:10 densenator

Your "After i installed ..." statement make no sense. I'll let @bmfmancini continue to work with you on this.

TheWitness avatar Oct 06 '22 00:10 TheWitness

SPINE: Poller[Main Poller] PID[2852065] PT[139630544393984] Device HT[1] DQ[SNMP - Interface Statistics] RECACHE ASSERT FAILED: '2630130<' Maybe spine trying to find "<" symbol?

densenator avatar Oct 06 '22 06:10 densenator

No, that error means that the value was not returned by the SNMP process. It is the poll_result variable from the SNMP device and the inquiry to the sysUptimeInstance variable.

For the device in question, run the following two snmpget's using the devices snmp community, version, etc.

Classic SNMP sysUptimeInstance .1.3.6.1.2.1.1.3.0

New Form SNMP sysUptimeInstance .1.3.6.1.6.3.10.2.1.3.0

Then, run the following for us and return the results:

./spine -R -V 5 -S -f device_id -l device_id

Replace device_id with your devices device id.

TheWitness avatar Oct 16 '22 18:10 TheWitness

Moving this to a Spine issue.

TheWitness avatar Oct 16 '22 18:10 TheWitness

No feedback.

TheWitness avatar Dec 16 '22 22:12 TheWitness