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AK - File Resubmission

Open Jcavallo7 opened this issue 1 year ago • 6 comments

Problem statement

" AK received 2 recent messages through their feed that caused a failure in the system. We have the message ID’s as well as the accession and the issue that was encountered with the message. We are wondering if you can review, correct and resubmit the message perhaps when you have a chance.

Message ID: 7423198

Accession#: 7423198

OBX-5 had the following information populated which is incorrect values for a snomed code and appeared to have Linefeeds in it as well as indicated with the <LF>

SARS-CoV-2: Negative<LF> COVID 2 (0), Centennial<LF> Lot: M807532<LF> Operator: admin<LF>

SARS-CoV-2 RdRp gene NAA+probe Ql (Resp): Negative^Invalid result^SCT

Thank you,

Jason Suchon"

What you need to know

error occured on 7/12/2024

Message ID: 7423198

Accession#: 7423198

OBX-5 had the following information populated which is incorrect values for a snomed code and appeared to have Linefeeds in it as well as indicated with the <LF>

SARS-CoV-2: Negative<LF> COVID 2 (0), Centennial<LF> Lot: M807532<LF> Operator: admin<LF>

SARS-CoV-2 RdRp gene NAA+probe Ql (Resp): Negative^Invalid result^SCT

Acceptance criteria

  • [ ] ...

To do

  • Resubmit files to Alaska

Jcavallo7 avatar Jul 25 '24 15:07 Jcavallo7

@Jcavallo7 is this the entire email? it looks like it might have been cut off

GilmoreA6 avatar Jul 26 '24 21:07 GilmoreA6

@GilmoreA6 yes unfortunately, and added a screenshot of the email as well image.png

Jcavallo7 avatar Jul 29 '24 12:07 Jcavallo7

@GilmoreA6 user came back with update image.png

Jcavallo7 avatar Jul 30 '24 16:07 Jcavallo7

I tracked down the report. It appears the issue is that we received a CSV file from the sender where the value in the test_result column contained special characters which resulted in a gabled OBX-5 field when ultimately converted into HL7. It also appears that it was a single message sent twice. Given the unclear nature of what OBX-5 was supposed to contain we will reach out to the sender to resend the message if possible.

GilmoreA6 avatar Aug 01 '24 21:08 GilmoreA6

Waiting for sender to re-submit. Asked SR in slack to reach out to sender for re-submission

GilmoreA6 avatar Aug 12 '24 15:08 GilmoreA6

update requested, re-forwarded previous thread,

from user "Good Morning James,

Haven’t seen an update in regards to this lately. Can you please let us know when that is successfully resubmitted so we can review and verify on our end.

Thank you,

Jason Suchon"

image.png

Jcavallo7 avatar Aug 14 '24 14:08 Jcavallo7

image.png

rnz6 avatar Aug 26 '24 22:08 rnz6

@GilmoreA6 See above, is there any info you have to answer the latest comment above from Jason Suchon?

chris-kuryak avatar Sep 03 '24 16:09 chris-kuryak

@chris-kuryak We discussed this with SR at the sync on Thursday. Jayna is going to reach out again to the sender

GilmoreA6 avatar Sep 03 '24 17:09 GilmoreA6

hello all, Jason came back asking for a follow up, attaching screenshot for visibility, triaging and forwarding to Jayna so she is able to reach out to sender.image.png

Jcavallo7 avatar Sep 04 '24 16:09 Jcavallo7

SimpleReport has seent a second email sent to sender asking to resend the affected report

GilmoreA6 avatar Sep 06 '24 22:09 GilmoreA6

Confirmation of resolution recieved...see below image.png

TaneaY avatar Sep 13 '24 15:09 TaneaY