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ResearchOps: Consent to collect data
User story
As a ReportStream researcher, I want to ensure that current and future researchers understand how to consistently collect various forms of consent from participants, so that we can safely conduct research initiatives without compromising participant safety and permissions.
Summary: Establish our consistent process for collecting consent before and during research sessions.
Dependencies:
- Reading through the Conducting Research section
Sub-sections:
- Different types of research consent
- Explicit vs. Implicit
Background
Prior ResearchOps documents were disjointed and spread among different teams and projects. Likewise, there is not yet one source of truth for ResearchOps strategies, and as such, any previous strategies are not widely practiced within the design team. Revisiting the ResearchOps documents will be helpful to understand which guidelines are still relevant for our team, what gap(s) in knowledge and/or strategy are occurring, and what new material(s) may need to be made.
Risks/Impacts/Considerations
- Ensuring that all researchers practice consent-collecting that is mutually consistent for auditing purposes
- Balancing the time it takes to request consent before and during research sessions within reasonable timeframes without inappropriately slowing down the pace of research
- Beginning work on some sections may be dependent on the completion of others (see ReportStream Design and Research: Quarterly Roadmap)
Open questions
- What kind of explicit consent should be routinely required?
- What consent may be OK to collect implicitly, or simply by agreeing to any one research session?
- Are there any USDS or PRIME-wide standards we should be using?
Links
Acceptance criteria
- [ ] Adjust ticket estimation, task breakdown, and sub-sections as needed
- [ ] Create initial draft of section
- [ ] Shareout of WIP as needed with Design Lead, Product, and Engineering for iteration
- [ ] >90% finalization of section (barring grammar, spelling, etc.)
Out of Scope
- Working outside of this identified section - if your work seems to be spilling into other sections, please bring this up at any Design/Research meeting!
