[Feature request] Ability to reassign an invitation to a different account (that belongs to the same person).

[davidjpurser]

Regularly we get complaints that the reviewer tried to access a invitation that "wasn't meant for them" it happens in several common scenarios:

• The editor doesn't pick up their account when issuing the invitation, so the link is sent as a new user invitation. The reviewer logs in with their existing account and the invitation is not for them. (Note the editor must make two checks, first that they aren't already in this journal and then that they aren't already in episciences but not this journal, and otherwise select new user, this is a bit of hassle that leads to them just issuing a new user invitation too often)
• The reviewer has many episcience accounts, and they log in to a different one to the one that the invitation was issued to.
• The reviewer doesn't actually have an account, the invitation is (correctly) for a new user, but then the reviewer goes away and makes a new account independently of the link. The link doesn't work for this account.

It would be ideal if editors could just change the account an invitation is associated with, so when they report this we can switch the account, and then report that the (same) link will now work for them.

At the moment, we usually end up cancelling the invitation and issuing a new one to the correct account the reviewer wants to use. I believe episciences support can fix it on their end, but we would like to resolve it ourselves and as soon as the reviewer is engaged in a conversation with us, the additional time to involve support make it less likely the reviewer agrees to help us (I do not complain about the speed of support, just that it is naturally slower than a self-service option).

Alternatives:

• It's not completely clear that why reviewers really need an account. It could be that the invitation link could just take them to the page where they can accept/decline and present them to the form, by virtue of knowing the link.
• It could be that the invitation link works with the first account that opens it and accepts the invitation, regardless of whether it was intended for them or not (small chance an editor accidentally clicks the link they generated, which is why an accept button would still be needed).

Alternative quick fixes:

• The ability to remove a reviewer without sending them an email. This would be an option when clicking "remove this reviewer". This would allow us to silently delete their old invitation and reissue a new one with the correct link. Currently we have to send two emails, the first one which basically says "we'll fix it in a second" and we of course remove the "review no longer required" text, and then the real new invitation (this we would keep, where we could just mention that the old link is now dead and they must use the new one).