MP4 (from itunes) files not being processed (no subs)

[cfsmp3]

This comes from an email:

CCExtractor 0.88, Carlos Fernandez Sanz, Volker Quetschke.
Teletext portions taken from Petr Kutalek's telxcc
--------------------------------------------------------------------------
Input: D:\Documents\NoteBurner Video Converter\Adam's Rib (1080p HD).mp4
[Extract: 1] [Stream mode: Autodetect]
[Program : Auto ] [Hauppage mode: No] [Use MythTV code: Auto]
[Timing mode: Auto] [Debug: No] [Buffer input: Yes]
[Use pic_order_cnt_lsb for H.264: No] [Print CC decoder traces: No]
[Target format: .srt] [Encoding: Latin-1] [Delay: 0] [Trim lines: No]
[Add font color data: Yes] [Add font typesetting: Yes]
[Convert case: No] [Video-edit join: No]
[Extraction start time: not set (from start)]
[Extraction end time: not set (to end)]
[Live stream: No] [Clock frequency: 90000]
[Teletext page: Autodetect]
[Start credits text: None]
[Quantisation-mode: CCExtractor's internal function]


-----------------------------------------------------------------

Opening file: D:\Documents\NoteBurner Video Converter\Adam's Rib (1080p HD).mp4
Detected MP4 box with name: ftyp
Detected MP4 box with name: free
Detected MP4 box with name: mdat

File seems to be a MP4

Analyzing data with GPAC (MP4 library)

Analyzing data with GPAC (MP4 library)
Opening 'D:\Documents\NoteBurner Video Converter\Adam's Rib (1080p HD).mp4':

This is where the program hangs and doesn’t finish on all of my MP4 conversions
Running PID various numbers come up each time I try
Status Code: Done, Code = - 1073741819

There is nothing that comes up on the preview screen
And the file output for .srt is 0kb

The file is available here.

[eshandhawan51]

CCExtractor 0.88, Carlos Fernandez Sanz, Volker Quetschke. Teletext portions taken from Petr Kutalek's telxcc

Input: /home/eshan/Downloads/Adam's Rib.mp4 [Extract: 1] [Stream mode: Autodetect] [Program : Auto ] [Hauppage mode: No] [Use MythTV code: Auto] [Timing mode: Auto] [Debug: No] [Buffer input: No] [Use pic_order_cnt_lsb for H.264: No] [Print CC decoder traces: No] [Target format: .srt] [Encoding: UTF-8] [Delay: 0] [Trim lines: No] [Add font color data: Yes] [Add font typesetting: Yes] [Convert case: No][Filter profanity: No] [Video-edit join: No] [Extraction start time: not set (from start)] [Extraction end time: not set (to end)] [Live stream: No] [Clock frequency: 90000] [Teletext page: Autodetect] [Start credits text: None] [Quantisation-mode: CCExtractor's internal function]

---

Opening file: /home/eshan/Downloads/Adam's Rib.mp4 Detected MP4 box with name: ftyp Detected MP4 box with name: free Detected MP4 box with name: mdat File seems to be a MP4 Analyzing data with GPAC (MP4 library) Opening '/home/eshan/Downloads/Adam's Rib.mp4': [iso file] Unknown box type c608 [iso file] Unknown box type desc [iso file] Box "data" is invalid in container desc [iso file] Unknown box type gmhd [iso file] Unknown box type gmin [ISO file] dataReferenceIndex set to 0 in sample entry, overriding to 1 [isom] not enough bytes in box text: 36 left, reading 51 (file ../src/thirdparty/gpacmp4/box_code_3gpp.c, line 339) [iso file] Read Box "text" failed (Invalid IsoMedia File) - skipping ok Track 1, type=soun subtype=MPEG Track 2, type=vide subtype=avc1 Track 3, type=clcp subtype=c608 Track 4, type=text subtype=text MP4: found 4 tracks: 1 avc and 2 cc Processing track 1, type=soun subtype=MPEG Processing track 2, type=vide subtype=avc1 Processing track 3, type=clcp subtype=c608 Processing track 4, type=text subtype=text

Unsupported track type text:text! Please report. 0% | 00:00 Unsupported track type text:text! Please report. 3% | 00:11 Unsupported track type text:text! Please report. 6% | 01:16 Unsupported track type text:text! Please report. 10% | 03:37 Unsupported track type text:text! Please report. 13% | 05:46 Unsupported track type text:text! Please report. 16% | 09:14 Unsupported track type text:text! Please report. 20% | 10:31 Unsupported track type text:text! Please report. 23% | 16:37 Unsupported track type text:text! Please report. 26% | 21:44 Unsupported track type text:text! Please report. 30% | 27:25 Unsupported track type text:text! Please report. 33% | 31:22 Unsupported track type text:text! Please report. 36% | 32:41 Unsupported track type text:text! Please report. 40% | 37:18 Unsupported track type text:text! Please report. 43% | 42:35 Unsupported track type text:text! Please report. 46% | 46:42 Unsupported track type text:text! Please report. 50% | 50:34 Unsupported track type text:text! Please report. 53% | 53:32 Unsupported track type text:text! Please report. 56% | 57:56 Unsupported track type text:text! Please report. 60% | 58:56 Unsupported track type text:text! Please report. 63% | 62:02 Unsupported track type text:text! Please report. 66% | 67:32 Unsupported track type text:text! Please report. 70% | 71:39 Unsupported track type text:text! Please report. 73% | 72:58 Unsupported track type text:text! Please report. 76% | 76:36 Unsupported track type text:text! Please report. 80% | 80:23 Unsupported track type text:text! Please report. 83% | 84:44 Unsupported track type text:text! Please report. 86% | 88:25 Unsupported track type text:text! Please report. 90% | 92:56 Unsupported track type text:text! Please report. 93% | 96:50 Unsupported track type text:text! Please report. 100% | 100:28 Closing media: ok Found 1 AVC track(s). Found 2 CC track(s).

Total frames time: 00:00:00:000 (0 frames at 29.97fps)

Min PTS: 00:00:00:000 Max PTS: 01:40:28:000 Length: 01:40:28:000 Done, processing time = 0 seconds Issues? Open a ticket here https://github.com/CCExtractor/ccextractor/issues

This is the log generated when I tried the same file. there seems unsupported type problem and it generated 3 files 2 of which are empty but adams's rib_2.srt has the subtitles Adam's Rib.zip

[djlaporte2001]

Thanks for figuring this out. I downloaded your file above and it worked. I'm using CCextractor GUI 0.88 for Windows and have not been able to replicate your settings above. I'm having issues figuring out what you did to get these three output files:

The only differences that I could find from your log was: The Buffer Input was set to No (i don't know how you did that) Encoding was UTF-8 (i figured out how to produce this setting) Filter Profanity was set to No (i don't see that setting available)

And then further down your log you seem to be processing an "ISO file unknown box type c608" I'm not sure if I understand how or why the log is working with an ISO file; is that another setting which needs to be changed.

I'm just wondering how and if I can replicate your settings with CCextractor GUI 0.88 for Windows. Are there any instructions or could you provide me with instructions with the settings you choose to produce those three files? I have about 200 other files that I would like to test your settings on to see if will work on those files also.

Thanks.

[eshandhawan51]

@djlaporte2001 you can use -nobi or --nobufferinput to change buffer input to no but that's not really the matter
But in windows buffering just helps

[djlaporte2001]

So what did you do differently in the settings to process the video file and return three files? My default settings using CCExtractor GUI 0.88 for Windows is only producing 1 file with 0kb and the program hangs at the section where it says that it is opening the file?

Are you using the same default settings that I used above or did you change some settings in the tabs below to produce those three files? If so, could you share with me which tabs in the program you accessed and what settings you changed?

These are the tabs that I see in the program: Input files, Input options, Advanced Input Options, Decoders, Output 1, Output 2, Output 3, Credits, Debug, HDHomerun, Burned-in Subtitle Extraction, Execution

I'm just trying to duplicate what you did and unfortunately have no idea how you were able to process that file so easily.

[eshandhawan51]

We am seeing to it that the issue gets resolved as soon as possible :)

[djlaporte2001]

I'm sorry, I thought you already found a solution because you were able to produce those three files where the second one worked perfectly. I tested it with my video and it worked. I thought I just needed to figure out how you did it. I'll wait and see what your team finds out. Thanks.

[cfsmp3]

Seems to work OK with the current version (as in the open we have on github, which is pre-0.89, not 0.88 even though there's a number of warnings about "text" not being supported).

On Sat, Feb 1, 2020 at 12:30 PM djlaporte2001 [email protected] wrote:

I'm sorry, I thought you already found a solution because you were able to produce those three files where the second one worked perfectly. I tested it with my video and it worked. I thought I just needed to figure out how you did it. I'll wait and see what your team finds out. Thanks.

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[djlaporte2001]

And that's using the default settings? Could you send me a link to the version you are using and I will test it and provide feedback?

I can't seem to find a download link for CCextractor pre-0.89 GUI for Windows anywhere.

[cfsmp3]

On Sun, Feb 2, 2020 at 6:07 AM djlaporte2001 [email protected] wrote:

And that's using the default settings? Could you send me a link to the version you are using and I will test it and provide feedback?

I can't seem to find a download link for CCextractor pre-0.89 GUI for Windows anywhere.

There's one here:

https://github.com/CCExtractor/ccextractor/issues/1116

Not totally up to date but you can give it a try.

[djlaporte2001]

I downloaded the file on the link you sent. Gave it a try using the default settings, again still seeing the same issue. Producing only 1 file at 0kb and hanging at the same spot. Unable to produce the three files that "eshandhawan51" did. Would really like to know how he produced what he did but until its figured out I will wait patiently for instructions.

[djlaporte2001]

Just an FYI: I tried using an older version of CCextractor 0.85GUI for Windows and it worked flawlessly.

[cfsmp3]

Labeling easy since it's seems a regression.

[djlaporte2001]

Yeah, I'm not sure why the latest version was having difficulty. I'm sure someone will figure that out. Anyways, your team has a great product, i'm enjoying it immensely.

[cfsmp3]

@cfsmp3 re-open my relevant issue please: #1116

Please don't hijack other issues - this one is totally unrelated.

[cfsmp3]

Please don't hijack other issues - this one is unrelated.

On Thu, Apr 2, 2020 at 9:51 AM ahmedtds [email protected] wrote:

@cfsmp3 re-open my relevant issue please: #1116

I tried all of your new builds and they still crash. I can send sample if you want.

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[ahmedtds]

@cfsmp3 sorry I'm not hijacking I thought they were relevant because both are occuring on itunes files. I think they are related, why do you think they are not?

[magauthority]

I encountered this same issue on Ubuntu 20.04.1 using the apt-get available build (which was 87 I believe) so then I downloaded the .88 source and compiled, and encountered the same issue when trying to extract subtitles from an .mp4 file, although it worked perfectly with the same file only in an .mkv container. Strange. Reverting back to 0.85b worked flawlessly.

Here's the specific error messages:

CCExtractor 0.88, Carlos Fernandez Sanz, Volker Quetschke. Teletext portions taken from Petr Kutalek's telxcc

Input: tempmp4file.mp4 [Extract: 1] [Stream mode: Autodetect] [Program : Auto ] [Hauppage mode: No] [Use MythTV code: Auto] [Timing mode: Auto] [Debug: No] [Buffer input: No] [Use pic_order_cnt_lsb for H.264: No] [Print CC decoder traces: No] [Target format: .srt] [Encoding: UTF-8] [Delay: 0] [Trim lines: No] [Add font color data: Yes] [Add font typesetting: Yes] [Convert case: No][Filter profanity: No] [Video-edit join: No] [Extraction start time: not set (from start)] [Extraction end time: not set (to end)] [Live stream: No] [Clock frequency: 90000] [Teletext page: Autodetect] [Start credits text: None] [Quantisation-mode: CCExtractor's internal function]

---

Opening file: tempmp4file.mp4 Detected MP4 box with name: ftyp Detected MP4 box with name: free Detected MP4 box with name: mdat File seems to be a MP4 Analyzing data with GPAC (MP4 library) Opening 'tempmp4file.mp4': [iso file] Unknown box type gmhd [iso file] Unknown box type gmin [ISO file] dataReferenceIndex set to 0 in sample entry, overriding to 1 [isom] not enough bytes in box text: 36 left, reading 51 (file ../src/thirdparty/gpacmp4/box_code_3gpp.c, line 339) [iso file] Read Box "text" failed (Invalid IsoMedia File) - skipping ok Track 1, type=vide subtype=avc1 Track 2, type=soun subtype=ac-3 Track 3, type=text subtype=text MP4: found 3 tracks: 1 avc and 1 cc Processing track 1, type=vide subtype=avc1 Processing track 2, type=soun subtype=ac-3 Processing track 3, type=text subtype=text

Unsupported track type text:text! Please report. 0% | 00:00 Unsupported track type text:text! Please report. 16% | 18:54 Unsupported track type text:text! Please report. 33% | 30:00 Unsupported track type text:text! Please report. 50% | 34:40 Unsupported track type text:text! Please report. 66% | 35:27 Unsupported track type text:text! Please report. 100% | 38:47 Closing media: ok Found 1 AVC track(s). Found 1 CC track(s).

Total frames time: 00:00:00:000 (0 frames at 29.97fps)

Min PTS: 00:00:00:000 Max PTS: 00:38:47:830 Length: 00:38:47:830 Done, processing time = 0 seconds

No captions were found in input. Issues? Open a ticket here https://github.com/CCExtractor/ccextractor/issues

This would result in a srt file with nothing inside it.

Love your work, thank you so much for this program. It makes a world of difference for my deaf son.

[cfsmp3]

Closing, just tested and it works.