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Error during AutoArchiveReloaded

Open vp0220 opened this issue 11 years ago • 16 comments

This is the error I get during the run: Error: Error during archive messages in folder 'Folder name'. Error: TypeError: this.view.dbView is null. mail3PaneWindow - [object ChromeWindow] Source File: Chrome://autoarchivereloaded/content/overlay.js

I have a Pop3 account and I'm running the autoarchivereloaded as a test.

Thank you

vp0220 avatar Feb 24 '14 23:02 vp0220

Can you give some more details?

  • What is your version of Thunderbird?
  • What is your Operating system?
  • Is the folder "Folder name" of a special type? Is it a subfolder?
  • Can you archive manually in this folder (a single message via the archive command of Thunderbird)?
  • Does this error happens always?
  • Did AutoarchiveReloaded archive something or does it fail completely?

Brummolix avatar Feb 25 '14 20:02 Brummolix

Hello,

Yes, the same error happens on all the mail accounts. I use T-bird 17.0.8, Mac OS X 10.6. These are not special folders, regular folders that I use with mail filters. I can manually select messages and archive them using the toolbar, menubar or the shortcut. The error happens always, I tried to setup autoarchive for one mail account than a different account and than another, but the same error continued. I even tried with IMAP account (when I was connected to internet) and POP3, but could not archive a single email. I tried running it on a POP account with no sub-folders, and received the same error. AAR was not even creating an archive folder. I changed the settings under copies and folders to archive for one month without the tree structure, but had no success.

Thank you for the quick response and follow-up. If you need additional information, please inform me.

Thank you. On 2/25/14 2:02 PM, Brummolix wrote:

Can you give some more details?

  • What is your version of Thunderbird?
  • What is your Operating system?
  • Is the folder "Folder name" of a special type? Is it a subfolder?
  • Can you archive manually in this folder (a single message via the archive command of Thunderbird)?
  • Does this error happens always?
  • Did AutoarchiveReloaded archive something or does it fail completely?

— Reply to this email directly or view it on GitHub https://github.com/Brummolix/AutoarchiveReloaded/issues/1#issuecomment-36051320.

vp0220 avatar Feb 25 '14 20:02 vp0220

I just updated to Tbird V 24.3.0, with the same result. In activity monitor, it states there is ? (error occured) messages will be archived:

But there is no archive folder created. Error console does not show any errors.

Thank you.

On 2/25/14 2:02 PM, Brummolix wrote:

Can you give some more details?

  • What is your version of Thunderbird?
  • What is your Operating system?
  • Is the folder "Folder name" of a special type? Is it a subfolder?
  • Can you archive manually in this folder (a single message via the archive command of Thunderbird)?
  • Does this error happens always?
  • Did AutoarchiveReloaded archive something or does it fail completely?

— Reply to this email directly or view it on GitHub https://github.com/Brummolix/AutoarchiveReloaded/issues/1#issuecomment-36051320.

vp0220 avatar Feb 25 '14 21:02 vp0220

I'm working on a new version that improves logging. You can try a pre-release here: https://github.com/Brummolix/AutoarchiveReloaded/releases/download/0.9.5_alpha/AutoarchiveReloaded.xpi

It should create logging information in the error console and also in a log file AutoarchiveReloadedLog.txt in your profile directory.

Maybe the extended logging can help to find the error.

Brummolix avatar Feb 25 '14 23:02 Brummolix

Attached is a copy of the text file and the error.

Thank you. On 2/25/14 5:01 PM, Brummolix wrote:

I'm working on a new version that improves logging. You can try a pre-release here: https://github.com/Brummolix/AutoarchiveReloaded/releases/download/0.9.5_alpha/AutoarchiveReloaded.xpi

It should create logging information in the error console and also in a log file AutoarchiveReloadedLog.txt in your profile directory.

Maybe the extended logging can help to find the error.

— Reply to this email directly or view it on GitHub https://github.com/Brummolix/AutoarchiveReloaded/issues/1#issuecomment-36069987.

Tue Feb 25 17:47:20 2014 - AutoarchiveReloaded - INFO: getting folders to archive in account '[email protected]' Tue Feb 25 17:47:20 2014 - AutoarchiveReloaded - INFO: ignore folder 'Drafts' Tue Feb 25 17:47:20 2014 - AutoarchiveReloaded - INFO: ignore folder 'Trash' Tue Feb 25 17:47:20 2014 - AutoarchiveReloaded - INFO: start searching messages to archive in folder '[email protected]' in account '[email protected]' Tue Feb 25 17:47:20 2014 - AutoarchiveReloaded - INFO: start searching messages to archive in folder 'Inbox' in account '[email protected]' Tue Feb 25 17:47:20 2014 - AutoarchiveReloaded - INFO: start searching messages to archive in folder 'Inbox.old' in account '[email protected]' Tue Feb 25 17:47:20 2014 - AutoarchiveReloaded - INFO: start searching messages to archive in folder 'Sent' in account '[email protected]' Tue Feb 25 17:47:20 2014 - AutoarchiveReloaded - INFO: message search done for '[email protected]' in account '[email protected]' -> 0 messages found to archive Tue Feb 25 17:47:21 2014 - AutoarchiveReloaded - INFO: message search done for 'Sent' in account '[email protected]' -> 5 messages found to archive Tue Feb 25 17:47:21 2014 - AutoarchiveReloaded - INFO: start real archiving of 'Sent' (5 messages) Tue Feb 25 17:47:21 2014 - AutoarchiveReloaded - ERROR: TypeError: this.view.dbView is null; Source: 'chrome://messenger/content/folderDisplay.js'; Line: 1359 Tue Feb 25 17:47:24 2014 - AutoarchiveReloaded - INFO: message search done for 'Inbox.old' in account '[email protected]' -> 4255 messages found to archive Tue Feb 25 17:47:24 2014 - AutoarchiveReloaded - INFO: start real archiving of 'Inbox.old' (4255 messages) Tue Feb 25 17:47:24 2014 - AutoarchiveReloaded - ERROR: TypeError: this.view.dbView is null; Source: 'chrome://messenger/content/folderDisplay.js'; Line: 1359 Tue Feb 25 17:47:24 2014 - AutoarchiveReloaded - INFO: message search done for 'Inbox' in account '[email protected]' -> 4582 messages found to archive Tue Feb 25 17:47:24 2014 - AutoarchiveReloaded - INFO: start real archiving of 'Inbox' (4582 messages) Tue Feb 25 17:47:24 2014 - AutoarchiveReloaded - ERROR: TypeError: this.view.dbView is null; Source: 'chrome://messenger/content/folderDisplay.js'; Line: 1359 Tue Feb 25 17:47:24 2014 - AutoarchiveReloaded - INFO: archive (searching messages to archive) done

vp0220 avatar Feb 25 '14 23:02 vp0220

I created another alpha with even some more logging. https://github.com/Brummolix/AutoarchiveReloaded/releases/download/0.9.5_alpha2/AutoarchiveReloaded.xpi

Please try with this one and post the log again. Which view is open in Thunderbird when the archiving is started?

Brummolix avatar Feb 26 '14 20:02 Brummolix

Attached is the output of the error. Tbird is open in classic view.

Thank you. On 2/26/14 2:23 PM, Brummolix wrote:

I created another alpha with even some more logging. https://github.com/Brummolix/AutoarchiveReloaded/releases/download/0.9.5_alpha2/AutoarchiveReloaded.xpi

Please try with this one and post the log again. Which view is open in Thunderbird when the archiving is started?

— Reply to this email directly or view it on GitHub https://github.com/Brummolix/AutoarchiveReloaded/issues/1#issuecomment-36172031.

Wed Feb 26 21:03:18 2014 - AutoarchiveReloaded - INFO: getting folders to archive in account '[email protected]' Wed Feb 26 21:03:18 2014 - AutoarchiveReloaded - INFO: ignore folder 'Drafts' Wed Feb 26 21:03:18 2014 - AutoarchiveReloaded - INFO: ignore folder 'Trash' Wed Feb 26 21:03:18 2014 - AutoarchiveReloaded - INFO: start searching messages to archive in folder '[email protected]' in account '[email protected]' Wed Feb 26 21:03:18 2014 - AutoarchiveReloaded - INFO: start searching messages to archive in folder 'Inbox' in account '[email protected]' Wed Feb 26 21:03:19 2014 - AutoarchiveReloaded - INFO: start searching messages to archive in folder 'Inbox.old' in account '[email protected]' Wed Feb 26 21:03:19 2014 - AutoarchiveReloaded - INFO: start searching messages to archive in folder 'Sent' in account '[email protected]' Wed Feb 26 21:03:19 2014 - AutoarchiveReloaded - INFO: message search done for '[email protected]' in account '[email protected]' -> 0 messages found to archive Wed Feb 26 21:03:20 2014 - AutoarchiveReloaded - INFO: message search done for 'Sent' in account '[email protected]' -> 5 messages found to archive Wed Feb 26 21:03:20 2014 - AutoarchiveReloaded - INFO: start real archiving of 'Sent' (5 messages) Wed Feb 26 21:03:20 2014 - AutoarchiveReloaded - ERROR: TypeError: this.view.dbView is null; Source: 'chrome://messenger/content/folderDisplay.js'; Line: 1359; code: (new TypeError("this.view.dbView is null", "chrome://messenger/content/folderDisplay.js", 1359)); stack: FolderDisplayWidget_hintAboutToDeleteMessages@chrome://messenger/content/folderDisplay.js:1359 FolderDisplayWidget_hintMassMoveStarting@chrome://messenger/content/folderDisplay.js:1375 BatchMessageMover_archiveMessages@chrome://messenger/content/mailWindowOverlay.js:1568 AutoarchiveReloadedOverlay.SearchListener.prototype.archiveMessages@chrome://autoarchivereloaded/content/overlay.js:237 AutoarchiveReloadedOverlay.SearchListener.prototype.onSearchDone@chrome://autoarchivereloaded/content/overlay.js:319

Wed Feb 26 21:03:31 2014 - AutoarchiveReloaded - INFO: message search done for 'Inbox.old' in account '[email protected]' -> 2958 messages found to archive Wed Feb 26 21:03:31 2014 - AutoarchiveReloaded - INFO: start real archiving of 'Inbox.old' (2958 messages) Wed Feb 26 21:03:31 2014 - AutoarchiveReloaded - ERROR: TypeError: this.view.dbView is null; Source: 'chrome://messenger/content/folderDisplay.js'; Line: 1359; code: (new TypeError("this.view.dbView is null", "chrome://messenger/content/folderDisplay.js", 1359)); stack: FolderDisplayWidget_hintAboutToDeleteMessages@chrome://messenger/content/folderDisplay.js:1359 FolderDisplayWidget_hintMassMoveStarting@chrome://messenger/content/folderDisplay.js:1375 BatchMessageMover_archiveMessages@chrome://messenger/content/mailWindowOverlay.js:1568 AutoarchiveReloadedOverlay.SearchListener.prototype.archiveMessages@chrome://autoarchivereloaded/content/overlay.js:237 AutoarchiveReloadedOverlay.SearchListener.prototype.onSearchDone@chrome://autoarchivereloaded/content/overlay.js:319

Wed Feb 26 21:03:31 2014 - AutoarchiveReloaded - INFO: message search done for 'Inbox' in account '[email protected]' -> 405 messages found to archive Wed Feb 26 21:03:31 2014 - AutoarchiveReloaded - INFO: start real archiving of 'Inbox' (405 messages) Wed Feb 26 21:03:31 2014 - AutoarchiveReloaded - ERROR: TypeError: this.view.dbView is null; Source: 'chrome://messenger/content/folderDisplay.js'; Line: 1359; code: (new TypeError("this.view.dbView is null", "chrome://messenger/content/folderDisplay.js", 1359)); stack: FolderDisplayWidget_hintAboutToDeleteMessages@chrome://messenger/content/folderDisplay.js:1359 FolderDisplayWidget_hintMassMoveStarting@chrome://messenger/content/folderDisplay.js:1375 BatchMessageMover_archiveMessages@chrome://messenger/content/mailWindowOverlay.js:1568 AutoarchiveReloadedOverlay.SearchListener.prototype.archiveMessages@chrome://autoarchivereloaded/content/overlay.js:237 AutoarchiveReloadedOverlay.SearchListener.prototype.onSearchDone@chrome://autoarchivereloaded/content/overlay.js:319

Wed Feb 26 21:03:31 2014 - AutoarchiveReloaded - INFO: archive (searching messages to archive) done

vp0220 avatar Feb 27 '14 03:02 vp0220

It crashs in internal code of Thunderbird (message archiving). Unfortunately until now I have no idea why. Also I can not reproduce this error on my system. I don't own a Mac to test it there.

Do you use the manual archive setting or archiving at startup? Does it make a difference?

Brummolix avatar Feb 28 '14 20:02 Brummolix

No, I tested both the manual archive and archive at startup, but got the same error. Which system do you use and are you able to successfully archive inbox and sub-folders with it's tree structure intact. I can change the test environment to windows 7 and try it.

Thank you. On 2/28/14 2:52 PM, Brummolix wrote:

It crashs in internal code of Thunderbird (message archiving). Unfortunately until now I have no idea why. Also I can not reproduce this error on my system. I don't own a Mac to test it there.

Do you use the manual archive setting or archiving at startup? Does it make a difference?

— Reply to this email directly or view it on GitHub https://github.com/Brummolix/AutoarchiveReloaded/issues/1#issuecomment-36393195.

vp0220 avatar Feb 28 '14 20:02 vp0220

I use Win8.1 Archiving is possible with subfolders at IMAP and POP3.

Would be interesting to know, if you are able to reproduce it on Win7.

Brummolix avatar Feb 28 '14 21:02 Brummolix

I use Win 7 OS for test and recd the same error in activity monitor.

Thank you. On 2/28/14 3:18 PM, Brummolix wrote:

I use Win8.1 Archiving is possible with subfolders at IMAP and POP3.

Would be interesting to know, if you are able to reproduce it on Win7.

— Reply to this email directly or view it on GitHub https://github.com/Brummolix/AutoarchiveReloaded/issues/1#issuecomment-36395399.

vp0220 avatar Mar 01 '14 04:03 vp0220

Do you have any other addons installed in your setup? You can also use the new beta version https://github.com/Brummolix/AutoarchiveReloaded/releases/download/0.9.5_beta/AutoarchiveReloaded.0.9.5_beta.xpi This one has a new option to activate logging (as you already used in the alpha), if logging is activated it also logs infos about installed addons at startup of Thunderbird. Maybe you can addthis log here, too.

Do you remeber any settings in Thunderbird or at your account you have done which are not default settings?

Brummolix avatar Mar 12 '14 19:03 Brummolix

No, I've installed some addons like Lightning for Tbird, but that is all. I'll try a fresh install of Tbird without any addons and will install the new version here. I'll migrate some old emails to that account so I can test it.

I'll inform you soon.

Thank you. On 3/12/14 2:47 PM, Brummolix wrote:

Do you have any other addons installed in your setup? You can also use the new beta version https://github.com/Brummolix/AutoarchiveReloaded/releases/download/0.9.5_beta/AutoarchiveReloaded.0.9.5_beta.xpi This one has a new option to activate logging (as you already used in the alpha), if logging is activated it also logs infos about installed addons at startup of Thunderbird. Maybe you can extend this log here, too.

Do you remeber any settings in Thunderbird or at your account you have done which are not default settings?

— Reply to this email directly or view it on GitHub https://github.com/Brummolix/AutoarchiveReloaded/issues/1#issuecomment-37455237.

vp0220 avatar Mar 12 '14 19:03 vp0220

https://bugzilla.mozilla.org/show_bug.cgi?id=978559

wangvisual avatar Mar 13 '14 07:03 wangvisual

Please try the new beta https://github.com/Brummolix/AutoarchiveReloaded/releases/download/0.9.8_beta/AutoarchiveReloaded.0.9.8_beta.xpi Let's see if it solves the problem.

Brummolix avatar Jul 14 '14 22:07 Brummolix

I have released another version 0.9.9.3 (may take some time until it is reviewed and accepted by Mozilla). Would be nice if you could test if it solves your problem.

Brummolix avatar Sep 16 '16 20:09 Brummolix