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Published 20 hours ago • verified publisher icon BranchMetrics

Referral credits not working

Open arunsk06 opened this issue 5 years ago • 2 comments

I have integrated the Branch SDK in both my web application and Cordova mobile application. I have done the configurations properly in the settings and have added the necessary referral rules as well. When I try to log event from the applications, I'm getting all the events logged in the Live View tab (I'm getting custom events, user lifecycle events, and commerce events). But none of these events are triggering the referral rules which I have configured and the user is not getting any referral credit. I have tried configuring referral rules for various kinds of events. None of them worked. Please find the SDK versions which I use below

Cordova - 4.1.2 Web - v2.50.0

Please help. Thanks in advance

arunsk06 avatar Sep 18 '20 15:09 arunsk06

Hi...any updates on this?

arunsk06 avatar Sep 21 '20 07:09 arunsk06

Hi, we appear to be experiencing this issue as well.

nicbyron avatar Oct 06 '20 22:10 nicbyron