ios-branch-deep-linking-attribution
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BranchMetrics
Critical bug: branch links not resolving data
Describe the bug
In-app links (like app:/// instead of the full url links) are not resolving data and not being recognized by Branch as branch links even though I've taken them directly from the dashboard (link?debug=true) of the Arbor debugging tool. We believe this started happening a few weeks ago
Steps to reproduce
- Create a branch link with deeplink data
- Open deeplink on iOS with debugger open and log deeplink data
- Got to Branch arbor debugging tool and grab app uri
- Open that link -> no branch data
Expected behavior
The app URI / in app URI should also be recognized as branch link and return data
SDK Version
0.36.0
XCode Version
13.4.1
Device
iPhone 13
OS
15.6.1
Additional Information/Context
No response
I think this is a link configuration issue, rather than an SDK issue. Could you file a support ticket. https://help.branch.io/using-branch/page/submit-a-ticket
I filed a support ticket and can confirm it's not a link configuration issue
Hi @sethmills21,
The Support team has been keeping me up to date.
I do want to call out, the testing steps would not produce a valid Branch Link Open.
Copying the URI scheme and pasting it in a browser url field will not result in a Branch open.
There are many reasons why this would not, but primarily to prevent phishing, click farms, etc. Especially as attributed opens affect campaign optimizations, ad spend, and marketing budgets, let alone allow for fraudulent activity.
If you want to handle in-app deep links, please utilize our handling for that: https://help.branch.io/developers-hub/docs/ios-advanced-features#handle-links-in-your-own-app
As Support may have informed you, i am more than happy to hop on a call to discuss further and help with investigations and the solution.
Did you get a chance to watch the loom though? I don't paste in a browser field, I've tested it from firing in app from a button, from opening it from iMessages or notes app?
https://www.loom.com/share/b57c43b0c9f348dabc44cde072af4ed9
Again, this has actually been our workflow for years so I guess how else should we handle in-app deeplinks.
These are BUOs and I am using the deeplink handler:
On Wed, Sep 14, 2022 at 6:02 PM, Justin - Branch < @.*** > wrote:
Hi @ sethmills21 ( https://github.com/sethmills21 ) ,
The Support team has been keeping me up to date.
I do want to call out, the testing steps would not produce a valid Branch Link Open.
Copying the URI scheme and pasting it in a browser url field will not result in a Branch open.
There are many reasons why this would not, but primarily to prevent phishing, click farms, etc. Especially as attributed opens affect campaign optimizations, ad spend, and marketing budgets, let alone allow for fraudulent activity.
If you want to handle in-app deep links, please utilize our handling for that: https:/ / help. branch. io/ developers-hub/ docs/ ios-advanced-features#handle-links-in-your-own-app ( https://help.branch.io/developers-hub/docs/ios-advanced-features#handle-links-in-your-own-app )
As Support may have informed you, i am more than happy to hop on a call to discuss further and help with investigations and the solution.
— Reply to this email directly, view it on GitHub ( https://github.com/BranchMetrics/ios-branch-deep-linking-attribution/issues/1198#issuecomment-1247345680 ) , or unsubscribe ( https://github.com/notifications/unsubscribe-auth/AB4QXU6AS25N62ZIEUFDWV3V6JDQPANCNFSM6AAAAAAQKWGKD4 ). You are receiving this because you were mentioned. Message ID: <BranchMetrics/ios-branch-deep-linking-attribution/issues/1198/1247345680 @ github. com>
@sethmills21 I just watched the loom for the first time, it could be a matter of mismatched API keys. So your init (or api2.branch.io/v1/open) call is using your test API key (key_test) while the link is using your branch live key (key_live) We treat test and live environments totally isolated and separate, including the link data returned.
Could you share the Branch.enableLogging() logs with us? You don't have to share here, you can share with support, or email me directly at [email protected].