Trouble initializing Branch. Branch API Error: poor network connectivity.

[harikesh59]

I/BranchSDK: posting to https://api2.branch.io/v1/install I/BranchSDK: Post value = {"hardware_id":"bf63e4d7a06f52c2", "is_hardware_id_real":true,"brand":"OnePlus","model":"HD1901", "screen_dpi":420,"screen_height":2290,"screen_width":1080, "wifi":true,"ui_mode":"UI_MODE_TYPE_NORMAL","os":"Android", "os_version":29,"cpu_type":"aarch64","build":"HD1901_14_27", "locale":"en_IN","connection_type":"wifi","device_carrier":"airtel", "os_version_android":"10","country":"IN","language":"en", "local_ip":"10.1.45.26","app_version":"1.3.0", "facebook_app_link_checked":false,"is_referrable":0, "debug":false,"update":0,"latest_install_time":1589525769409, "latest_update_time":1589527302260,"first_install_time":1589525769409, "previous_update_time":0,"environment":"FULL_APP","cd":{"mv":"-1","pn":"in.app.debug"}, "metadata":{},"advertising_ids":{"aaid":"130ac551-83ef-4374-a80b-"},"lat_val":0, "google_advertising_id":"130ac551-83ef-4374-a80b","instrumentation":{"v1/install-qwt":"0","v1/install-brtt":"104"}, "sdk":"android5.0.1","branch_key":"key_test"} I/BranchSDK: Http connect exception: Failed to connect to api2.branch.io/0.0.0.0:443 E/MainActivity$onStart: Trouble initializing Branch. Branch API Error: poor network connectivity. Please try again later.

Working on Android Version : Pie Internet speed is around 100Mbps.

[hamidsn]

I am facing the same issue randomly. When it comes to the error I can reproduce the error easily. Every time I click on the deeplink I see the issue despite the fact there is no problem with network.

posting to https://api2.branch.io/v1/open
Post value = {"device_fingerprint_id":"661***9","identity_id":"807***26010","hardware_id":"***cc65","is_hardware_id_real":true,"brand":"samsung","model":"SM-G975F","screen_dpi":420,"screen_height":2047,"screen_width":1080,"wifi":false,"ui_mode":"UI_MODE_TYPE_NORMAL","os":"Android","os_version":29,"cpu_type":"aarch64","build":"QP1A.190711.020.G975FXXS5CTD1","locale":"en_AU","device_carrier":"YES OPTUS","os_version_android":"10","country":"AU","language":"en","app_version":"5.14","facebook_app_link_checked":false,"is_referrable":0,"debug":false,"update":1,"latest_install_time":1593650341249,"latest_update_time":1593661512734,"first_install_time":1593650341249,"previous_update_time":1593661283227,"environment":"FULL_APP","android_app_link_url":"https:\/\/app.optus.com.au\/email-verification?tokenId=f0be21bd***","external_intent_uri":"https:\/\/app.optus.com.au\/email-verification?tokenId=f0be***","cd":{"mv":"-1","pn":"au.com.optus.selfservice.debug"},"metadata":{},"lat_val":0,"google_advertising_id":"37618416-d4db-4581-b712-c7ba64566eb0","advertising_ids":{"aaid":"37618416-d4db-4581-b712-c7ba64566eb0"},"instrumentation":{"v1\/open-brtt":"11","v1\/open-qwt":"0"},"sdk":"android4.3.2","branch_key":"key_live_edCSYv2O5HeMCCJIyES1McocEvpPlWFp"}
Http connect exception: Unable to resolve host "api2.branch.io": No address associated with hostname
SplashActivity.kt:248) Trouble initializing Branch.  Branch API Error: poor network connectivity. Please try again later.
initializing session on user's behalf (onActivityResumed called but SESSION_STATE = UNINITIALISED)

And it repeasts.

[jaytxng]

saw similar issues on Android 4 and turns out it's due to https://github.com/facebook/react-native/issues/23151. Hopefully this resolves the issue for some of you.

[StarryFire]

I am getting this same error on RN 0.62. @iamjaytong That issue is closed, how can that cause this issue?

[jaytxng]

@StarryFire From the thread, someone posted a gist with a workaround. It doesn't give many details on why it's needed, so here's Android's documentation about security provider.

One thing I'd change to the workaround is using implementation 'com.google.android.gms:play-services-safetynet:+' in the bundle.gradle rather than a specified version.

[mgwedd]

@StarryFire From the thread, someone posted a gist with a workaround. It doesn't give many details on why it's needed, so here's Android's documentation about security provider.

One thing I'd change to the workaround is using implementation 'com.google.android.gms:play-services-safetynet:+' in the bundle.gradle rather than a specified version.

This workaround solved the problem for me.

[tafelnl]

@hamidsn Did you find a solution to the "Unable to resolve host "api2.branch.io" error. I have the same issue: #920

[jf-branch]

A lot of great insight for the Branch team to further investigate how we want our sdks to handle threading and queues in the future!

[DK070202]

We are using flutter_branch_sdk.

dependencies:
  flutter_branch_sdk: ^6.2.1

And we can find this is still happening in various versions of android devices. Any Idea why this is happening and what is the preferred solution for it?

[procodingtools]

If you have an AdBlock disable it.