Unable to launch Pi-apps

[liolabs1973]

Confirmations

• [x] I searched for similar bug reports in https://github.com/Botspot/pi-apps/issues and found none were relevant.
• [x] I tried updating Pi-Apps and the issue is still not fixed. How to update Pi-Apps?
• [x] IMPORTANT: I promise to respond to comments on this issue and write a good bug report https://www.softwaretestinghelp.com/how-to-write-good-bug-report/

What happened?

App unable to launch

Description

Pi-Apps Installed without any error. Icons appear on desktop and menu

When I launch from menu, nothing start on screen

When I try to launch from desktop, (Execute script in a terminal) nothing appends

When I launch "pi-apps" from terminal, i've got two warning about updating-apps directory missing or something like this

so i decided to uninstall it till a solution available

regards, Lionel

What are your system specs (run the following command in your terminal)?

OS : Raspian 64Bits
Model : PI400
RAM: 8gb

(Recommended) Error log? Terminal output? Debug messages?

no log available

[github-actions[bot]]

Hello there 👋 Thanks for submitting your first issue to the Pi-Apps project! We'll try to get back to you as soon as possible. In the meantime, we encourage you join our Discord server, where you can ask any questions you might have.

Please respond as soon as possible if a Pi-Apps maintainer requests more information from you. Stale issues will be closed after a lengthy period of time with no response.

[matu6968]

Your issue seems to have very little sensical information for the developers to even recognize it:

1. When I launch "pi-apps" from terminal, i've got two warning about updating-apps directory missing or something like this

(Recommended) Error log? Terminal output? Debug messages?

no log available

What warnings did you exactly get from the terminal? Likely your instalation of Pi Apps and/or Pi OS is screwed up, but since i don't know what exactly is going on other then "two warning about updating-apps directory missing" try reinstalling Pi Apps first and if that didn't work try reinstalling a fresh copy of Pi OS since issues can happen over a broken copy of Pi OS

What are your system specs (run the following command in your terminal)?

OS : Raspian 64Bits Model : PI400 RAM: 8gb

You are not meant to type this out manually, instead you run ./api get_device_info in the Pi-Apps folder (typically called pi-apps) which should look something like this: [^1]

OS: Debian GNU/Linux 12 (bookworm)
OS architecture: 64-bit
Last updated Pi-Apps on: 04/09/2025
Latest Pi-Apps version: 04/09/2025
Kernel: aarch64 6.12.20+rpt-rpi-2712
Device model: Raspberry Pi 5 Model B Rev 1.0
SOC identifier: bcm2712
Machine-id (hashed): 1afdeb63510becac5f924adc71d29433a4951c44
Serial-number (hashed): d61eefe48f9b64d5832f7b3c6e0490f42907e84d
Cpu name: Cortex-A76
Ram size: 8.04 GB
Raspberry Pi OS image version: 2024-11-19
Language: en_US.UTF-8

[^1]: Example pulled from another issue located here

[Botspot]

so i decided to uninstall it till a solution available

regards, Lionel

Please install pi-apps again, then run the necessary command to get system info. This is important as it often helps us get an idea on the cause of your issue.

When I launch "pi-apps" from terminal, i've got two warning about updating-apps directory missing or something like this

Please also send the EXACT errors you experienced. Don't paraphrase. Login to github on your pi400, then copy and paste all output with errors in context. Thank you.

[theofficialgman]

closing as stale