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Published 20 hours ago • verified publisher icon BotBuilderCommunity

Handoff.ServiceNow raise error ServiceNowHandoff->No ServiceNow authentication token available.

Open vovanb opened this issue 3 years ago • 2 comments

Hello, I provisioned ServiceNow according to guide Unfortunately I got below error in plugin when testing from Composer: No ServiceNow authentication token available for this user below line return always null var tokenResponse = await userTokenClient.GetUserTokenAsync(turnContext.Activity.From.Id, _creds.ServiceNowAuthConnectionName, null, null, default(CancellationToken)); Please help to troubleshoot what is missing

vovanb avatar Dec 30 '21 18:12 vovanb

Hi, @vovanb even I am facing the same error. Could you please provide a solution for the following problem if you found any?

PrajwalNaik07 avatar May 23 '22 13:05 PrajwalNaik07

@PrajwalNaik07 @vovanb I am facing the same issue when trying to connect to agent via bot framework. Did you find any solution for the above issue?

anandshenoy avatar Dec 06 '22 06:12 anandshenoy