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Cannot Login Client w Google

Open 4o4R opened this issue 7 months ago • 9 comments

Been running fine for months, but just updated client to latest version on Windows 11. When running for first time and setting up (no changes to server that has been fine), I click on the Sign in with Google button and a blank window pops up but never loads. Using the windows exe from github. Separately, the Windows store version doesnt even run on my machine.

4o4R avatar May 02 '25 18:05 4o4R

Potential dupe of #2640. Check if the solution in that thread works for you.

Also, for the store app issue, does it not run, or does it not show a window? If the latter, have you tried the solution mentioned in this comment?

jjoelj avatar May 02 '25 18:05 jjoelj

Thanks; neither fix works for this issue.

4o4R avatar May 02 '25 18:05 4o4R

The store app doesn't run even if you clear the app data?

jjoelj avatar May 02 '25 18:05 jjoelj

Right; I delete "C:\Program Files (x86)\BlueBubbles" fully and then installed the exe from the github release files for the google login error (google popup box doesnt load). I then deleted that folder agian, and I then tried to install via MS Store and nothing happens. It does show in task manager, but nothing on screen.

4o4R avatar May 02 '25 19:05 4o4R

The correct folder to delete is %localappdata%\Packages\23344BlueBubbles.BlueBubbles_2fva2ntdzvhtw\LocalCache\Roaming\BlueBubbles

jjoelj avatar May 02 '25 19:05 jjoelj

That folder does not exist since I only installed for all Users.

4o4R avatar May 02 '25 19:05 4o4R

That's where the store version should be reading/writing its AppData. Not sure why it doesn't exist for you.

You can work around the Google issue on the github version by using the manual entry option. Will leave this issue open as it seems like a new problem

jjoelj avatar May 02 '25 19:05 jjoelj

To get the "bluebubbles_app.exe.WebView2" folder created, first run BlueBubbles as admin and then get to this same step, trying to login with google then cancel that out. Now the folder exists but empty.

Then set "bluebubbles_app.exe.WebView2" folder permission for users to everything.

war59312 avatar May 16 '25 00:05 war59312

That fix worked! I can now see the google login box and then login! Thank you! Could this be fixed in the code going forward?

4o4R avatar May 16 '25 14:05 4o4R