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Capture preview gets stretched on Samsung Active Tab2 - SM-T395 & Samsung A50 - SM-A505FN

Open mariasenosiain opened this issue 3 years ago • 1 comments

Description

Capture preview gets stretched on Samsung Active Tab2 - SM-T395 & Samsung A50 - SM-A505FN, also images returned by the library are stretched. Seems like aspect ration is broken on these devices. I've checked your release notes for 5.13.0 and there is a mention about a fix for Active Tab2, but not sure if you had included the device model SM-T395 , because it is still failing for that one. Also, recently we've detected same issue in Samsung A50 - SM-A505FN.

At the moment we have fixed it forcing legacy camera usage for both devices by calling: blinkRecognizerView.setForceUseLegacyCamera(true)

But it would be good to have it fixed in the library :)

Environment Details

BlinkID version: 5.13.0

Device model:

  • Samsung Galaxy Tab Active2 - SM-T395
  • Samsung A50 - SM-A505FN

Device Android version: Android 9

Device ABI (processor architecture, e.g. ARMv7): armeabi-v7a

Log file

Attached: BlinkID_logcat.log

Additional information

Here a couple of screenshots from Samsung Galaxy Tab Active2 - SM-T395:

Preview stretched ❌

preview_wrong

Preview forcing legacy camera usage ✅

preview_fine

mariasenosiain avatar Sep 06 '21 16:09 mariasenosiain

Hello @mariasenosiain,

Thanks for letting us know and sharing the screenshots, glad to hear you've managed to implement the workaround by forcing camera legacy. We've forwarded this internally and will make sure that the next release includes a fix for the devices you've reported.

Let us know if there's anything we could help with further :)

Best regards,

Anja

anjapenic avatar Sep 07 '21 12:09 anjapenic

This issue was closed because it has been inactive for such a long time. If the issue persists, please open a new one.

krizaa avatar Jan 02 '23 12:01 krizaa