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Missing tx history

Open KelBED opened this issue 3 years ago • 71 comments

Actual behavior:

My wallet shows I have a total transactions of 139 for BTC and DFI. For BTC, it only displays my recent transactions since updated to v2.4.0 on 28May. For DFI, it only displays my recent transactions on 28May and also 26Apr2021.

Expected behavior:

To show all my past transactions since I 1st funded the wallet in 26Apr2021.

How to reproduce it (as minimally and precisely as possible):

What are your environment parameters?

  • DeFi Wallet Version: 2.4.0
  • Operating System (OS): Windows 10 – Current free storage capacity: 150 gb

Anything else we need to know?

KelBED Logs.zip

KelBED avatar May 29 '21 15:05 KelBED

@KelBED: Thanks for opening an issue, it is currently awaiting triage.

The triage/accepted label can be added by foundation members by writing /triage accepted in a comment.

In the meantime, you can:

  1. Checkout DeFiChain’s Github issue page to see if your issue has already been reported
  2. Submit any logs if you have them, this will greatly expedite the process for us.
  3. You can also join our Telegram or Reddit community channels.
Details

I am a bot created to help the DeFiCh developers manage community feedback and contributions. You can check out my manifest file to understand my behavior and what I can do. If you want to use this for your project, you can check out the DeFiCh/oss-governance-bot repository.

defichain-bot avatar May 29 '21 15:05 defichain-bot

BTC transactions For BTC, it only displays my recent transactions since updated to v2.4.0 on 28May.

DFI transactions For DFI, it only displays my recent transactions on 28May and also 26Apr2021. However, transactions between the 2 dates are missing.

KelBED avatar May 29 '21 16:05 KelBED

Hi @KelBED , thanks for your logs & screenshot, please give us time to investigate. In the mean time you may use DeFiChain Portfolio to monitor your tx history.

izzycsy avatar May 29 '21 17:05 izzycsy

Hello, may I check is it normal to sync for almost 6 hrs and still stuck at 99.94 % (gradually dropping)? It kept showing something failed, etc.

Syncho

KelBED avatar May 31 '21 07:05 KelBED

Hi @KelBED missing tx history is an ongoing issue that the team is investigating. The sync being stuck at 99.94% is another issue. Can you close the app, restart your PC and open the app again, see if it syncs back up to 100%.

izzycsy avatar May 31 '21 09:05 izzycsy

Hello, rebooted, has dropped to 99.92% currently and still sync-ing. Does this means I can't use DefiChain portfolio app too?

KelBED avatar May 31 '21 10:05 KelBED

The DeFiChain Portfolio app was created by some community members, it can be used as an alternative to track your tx history, especially with the ongoing issue of missing tx history. The team's in the midst of investigating the issue and we might be releasing an app update soon. Thank you for your patience.

izzycsy avatar May 31 '21 10:05 izzycsy

Just adding a note so I can be updated on missing tx history as per Izzy's update

KrisKade avatar Jun 02 '21 03:06 KrisKade

@izzycsy you asked me in reddit for uploading some logs for this issue. What kind of log do you need? The wallet's app.log or the binary.log or both? I willing to share the information to solve this issue if you tell me what you need.

BTW don't recommend using DeFiChain Portfoliocheck at the moment. It seems they cannot handle the new node version with the current application and so synchronization will get stuck. According to an issue in github, the fix will be implemented in version 1.5.

ab3dat avatar Jun 02 '21 06:06 ab3dat

Hi @KelBED @KrisKade @ab3dat , v2.4.2 is out, this is a mandatory update. 
Please read through the release notes before updating. The above issue is not included in this update yet, this comment is to notify you about the update.

Our team is investigating on the missing tx history issue, will keep you updated here or you may refer to DeFiChain Announcements (EN) for a quicker notification update. Thank you for your patience.

@ab3dat , we need all 3 logs. Thank you.

1 App log 2 Compress

izzycsy avatar Jun 02 '21 09:06 izzycsy

Thanks Bella,

Upgraded to 2.4.2 today, as you predicted no change to tx bug.

Thanks for the heads up.

Regards Kris

On Wed, 2 Jun 2021 at 7:13 pm, Bella @.***> wrote:

Hi @KelBED https://github.com/KelBED @KrisKade https://github.com/KrisKade @ab3dat https://github.com/ab3dat , v2.4.2 https://github.com/DeFiCh/app/releases/tag/v2.4.2 is out, this is a mandatory update. Please read through the release notes before updating. The above issue is not included in this update yet, this comment is to notify you about the update.

Our team is investigating on the missing tx history, will keep you updated here or you may refer to DeFiChain Announcements (EN) https://t.me/defichain_announcements for a quicker notification update. Thank you for your patience.

@ab3dat https://github.com/ab3dat , we need all 3 logs. Thank you.

[image: 1 App log] https://user-images.githubusercontent.com/65014479/120453578-c110a800-c3c5-11eb-8a07-23719de5a978.png

[image: 2 Compress] https://user-images.githubusercontent.com/65014479/120453610-c66df280-c3c5-11eb-97dc-11dd86918b96.png

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/DeFiCh/app/issues/891#issuecomment-852856552, or unsubscribe https://github.com/notifications/unsubscribe-auth/AUJR2RX5RZNTWC3CSSRE3LDTQXY2ZANCNFSM45YNBG4A .

KrisKade avatar Jun 02 '21 09:06 KrisKade

ab3d_logs.zip @izzycsy enclosed you'll find the logs

ab3dat avatar Jun 02 '21 09:06 ab3dat

Hi @KelBED @ab3dat @KrisKade , v2.4.3 is out. Please read through the release notes before updating. Do give a thumbs up to this comment if your issue has been resolved, otherwise, please send new information (include screenshots) and app logs. Thank you.

izzycsy avatar Jun 03 '21 09:06 izzycsy

I upgraded to 2.4.3 but transaction history is still not there. Do I have something specific to do? (e.g. rescan or something) ?

nippur72 avatar Jun 03 '21 15:06 nippur72

Attachments available until 4 Jul 2021 Hi Bella,

Still no TX records. Have attached all logs FYR.

Regards Kris Click to Download https://www.icloud.com/attachment/?u=https%3A%2F%2Fcvws.icloud-content.com%2FB%2FAagGOwbTmwyOeNDvTqP8hhtozvbEASjOfX7pjf2_2Hw6J2rkDmcUvHuW%2F%24%7Bf%7D%3Fo%3DAj5AjZM-A4Fn8F4QHoNIhlHHtLw7lyBrZrj3zUgVv00-%26v%3D1%26x%3D3%26a%3DCAognnc6spDAI-06IPj6j_8EysB8F4Ym7SXiUpTsN_3vfKASeBD2upmgnS8Y9sqU9KYvIgEAKgkC6AMA_wSrzpBSBGjO9sRaBBS8e5ZqJpLm_lje4Co2PwoT6vNCH5Zw2JC2mHHVZVfNrVeiie4HYGP2Q_MpcibwxajFpGjzdlA4NVrxwUs49Qa8-2jREbtkIBCkks7tiHYobNMLOA%26e%3D1625351857%26fl%3D%26r%3D4FAA2C25-5EC7-4558-9925-902BAC2E6BCC-1%26k%3D%24%7Buk%7D%26ckc%3Dcom.apple.largeattachment%26ckz%3D42043625-3AB7-457A-B6F7-79EF0D930B45%26p%3D101%26s%3Dpx63cdMh28ibl_Ulhiqi8dWC0BQ&uk=0rmp43Gca-Jluj7rg7_FOw&f=Binary%20Logs%20-%2004062021%200843am.log&sz=17225227Binary Logs - 04062021 0843am.log 17.2 MB Click to Download https://www.icloud.com/attachment/?u=https%3A%2F%2Fcvws.icloud-content.com%2FB%2FAWJV0tnTTMnrZEYzn-Rsj9cohNhyAR0vJUpGA7S-_EkTzX85MMfXq921%2F%24%7Bf%7D%3Fo%3DAoY6DZMpSxB9dESQeGZzzyucbGOZtlDjLzSlqoyJG1II%26v%3D1%26x%3D3%26a%3DCAogPmX5ScmuVlzZnqVGPq1mhG5Hwa0m36IPRRbyhNjgThMSeBC2uZmgnS8YtsmU9KYvIgEAKgkC6AMA_wA_bqRSBCiE2HJaBNer3bVqJq_UxOvSMZ7hwoq4r4ANF8uXjt90O6QcgtPzXPEAusdL5qNlmgb4cibZ1lvGHBzNqN8YocCpDfl_tqXiX_OkPkgNKRt9n0zHEO-MfQE2Fw%26e%3D1625351857%26fl%3D%26r%3D804AA794-7970-4B5E-864D-FDED3EAE8A82-1%26k%3D%24%7Buk%7D%26ckc%3Dcom.apple.largeattachment%26ckz%3D42043625-3AB7-457A-B6F7-79EF0D930B45%26p%3D101%26s%3Df0tqrvL3fkFFWX4xSq7nwaF8cwg&uk=kMi8HgOqBU03sxfGRsj1kA&f=AppLogs%20-%2004062021%200833am.log&sz=2803372AppLogs - 04062021 0833am.log 2.8 MB Click to Download https://www.icloud.com/attachment/?u=https%3A%2F%2Fcvws.icloud-content.com%2FB%2FAUl4cGo0M7982VI5lixGZvd_jsgcAVznlohtVhzTU6a6imShv6XIPglm%2F%24%7Bf%7D%3Fo%3DAlizbUdzLwHkwWiiBqk5G6PfiDXpD4lU0aqVBvAMqTq7%26v%3D1%26x%3D3%26a%3DCAogE4oDx_F-lwhx8efos2qYZ_ohXO8i1vQBlQUm4QTvYRoSeBC-vJmgnS8YvsyU9KYvIgEAKgkC6AMA_z2CBPpSBH-OyBxaBMg-CWZqJt1DiCKnDxkmkI2Ah4wm03QWUKZthcINuWRVEj5Y0_rwhEofUY36cibuIo1BOTF59_UWDEeWr2pptMKjAq0xkRxKt4CkKYJPyV4iXrtVoQ%26e%3D1625351857%26fl%3D%26r%3DD9434EFF-95CD-4030-B6F2-51AB9A1C383F-1%26k%3D%24%7Buk%7D%26ckc%3Dcom.apple.largeattachment%26ckz%3D42043625-3AB7-457A-B6F7-79EF0D930B45%26p%3D101%26s%3DRPEo3xtXpShsyMfVwT85T0orlDI&uk=HFvS3iXK35jO7wJagAzHMA&f=App%20Config%20-%2004062021%200834am.conf&sz=384App Config - 04062021 0834am.conf 384 bytes

On 4 Jun 2021, at 1:51 am, nino-porcino @.*** @.***>> wrote:

I upgraded to 2.4.3 but transaction history is still not there. Do I have something specific to do? (e.g. rescan or something) ?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/DeFiCh/app/issues/891#issuecomment-853975856, or unsubscribe https://github.com/notifications/unsubscribe-auth/AUJR2RT2NUA263K5C7LPOUDTQ6QI3ANCNFSM45YNBG4A.

KrisKade avatar Jun 03 '21 22:06 KrisKade

Hi,

same for me. There are still not all transactions shown.

You'll find the logs enclosed. ab3d_logs_2.4.3.zip

Here is an example of a missing transactions. When filtering von USDT I can see the this transaction: defichain_usdt

When filtering for all transaction, the above shown transaction is missing: defichain_no_usdt

ab3dat avatar Jun 04 '21 15:06 ab3dat

Hi Bella,

Upgrade to 4.4.5 has fixed the issue, alll transaction history is back.

Thank you - great effort !

Regards Kris

On 4 Jun 2021, at 8:36 am, Kris Eakins @.***> wrote:

Hi Bella,

Still no TX records. Have attached all logs FYR.

Regards Kris <Binary Logs - 04062021 0843am.log> <AppLogs - 04062021 0833am.log> <App Config - 04062021 0834am.conf>

On 4 Jun 2021, at 1:51 am, nino-porcino @.*** @.***>> wrote:

I upgraded to 2.4.3 but transaction history is still not there. Do I have something specific to do? (e.g. rescan or something) ?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/DeFiCh/app/issues/891#issuecomment-853975856, or unsubscribe https://github.com/notifications/unsubscribe-auth/AUJR2RT2NUA263K5C7LPOUDTQ6QI3ANCNFSM45YNBG4A.

KrisKade avatar Jun 05 '21 22:06 KrisKade

I can confirm that transactions seem to be back now, but they are completely wrong. I found an old Transaction export from a month ago (where everything was still working) and all I can say is the new export over-reports my rewards by a factor of ~5.5. Also when I compare the files using vimdiff the only lines that are identical are the lines containing Commissions. The Rewards are generally bigger (per line) on the correct (old) file, however the new file contains a truckload of more lines containing more rewards for each given day. I think this should be looked into more thoroughly.

thunderstorm99 avatar Jun 06 '21 07:06 thunderstorm99

For me the issue still persists with 2.4.5. I am still missing all kinds of transactions. I don´t see any transactions since a certain date from mid May.

gamsterx avatar Jun 06 '21 17:06 gamsterx

Hi @ab3dat @nippur72 , kindly update to v2.4.5.

Hi @thunderstorm99 @gamsterx , could you save your logs and send them here for investigation please? Thank you.

1 App log 2 Compress

izzycsy avatar Jun 06 '21 18:06 izzycsy

@izzycsy I already updated to 2.4.5 but unfortunately I got the "unable to start blockchain" error after updating and so I needed to reindex the blockchain, but that takes ages.

ab3dat avatar Jun 06 '21 18:06 ab3dat

Hi @ab3dat , there's a guide here to help you: https://github.com/DeFiCh/app/issues/921

izzycsy avatar Jun 06 '21 18:06 izzycsy

Hi @ab3dat @nippur72 , kindly update to v2.4.5.

Hi @thunderstorm99 @gamsterx , could you save your logs and send them here for investigation please? Thank you.

1 App log 2 Compress

@izzycsy I´d like to help out, but I´m not comfortable sharing my logs in public as they may contain sensitive info I´d rather not share with everyone.

Is there there another way or something specific I should look for?

gamsterx avatar Jun 06 '21 18:06 gamsterx

Hi @gamsterx , logs are safe to share as it displays the errors that you're facing and helps the team investigate why. You can manually edit it and vet through before sending as well. If not, wait for a fix.

izzycsy avatar Jun 06 '21 18:06 izzycsy

@izzycsy I know, and that's what I'm doing at the moment. I updated to 2.4.5, after I got the error I deleted the all folders except the wallet directory and now I'm at synchronizing the blockchain, but as I said, it takes ages.

But thanks anyway ;-)

ab3dat avatar Jun 06 '21 18:06 ab3dat

@izzycsy : I uploaded my logs. please let me know if I can support the team in any way so we can solve this issue.

gamsterx avatar Jun 06 '21 19:06 gamsterx

@izzycsy same as before. The transaction as shown in the screenshots above is still missing.

Here are the logs for 2.4.5: ab3d_logs_2.4.5.zip

ab3dat avatar Jun 07 '21 15:06 ab3dat

On Linux it's even worse. Whenever I click on export it loads the exports and greys out the export button (which takes about 1-2 minutes) and then when it's about to finish the whole app screen is blank. See a screenshot below. image app.log binary.log and app.config.conf are attached: defi.zip

thunderstorm99 avatar Jun 07 '21 21:06 thunderstorm99

Hi @izzycsy, I have the same issue: I cannot see any transactions that went out of my defi wallet (tx history missing completely). I can only see the "Account to UTXO" transactions. Here are my logs DeFi Wallet logs.log

CryptoCHBS avatar Jun 08 '21 06:06 CryptoCHBS

Hi @izzycsy,

I updated to version 2.5.0 but the problem is still here. Just to sum it up:

  • Showing the transactions page with default settings (filter: ALL and deactivated "include rewards" option) shows all DFI, BTC and ETH transactions, but not a single USDT transaction.
  • When activating the "include rewards" option for filter ALL, only DFI and BTC commissions and rewards are shown. I checked all transactions for June 9th (~300 pages), but there is no ETH or USDT commission or rewards or anything else.
  • Activating a filter for a single Asses (ETH or USDT) shows the old deposits and swaps, but when activating "include rewards", the same thing happens as before. Only DFI and BTC transactions are shown.

What I'm not able to tell, is, whether there are some rewards missing completely or whether some of them are too high (as written a few posts above).

I uploaded the logs of 2.5.0. ab3d_logs_2.5.0.zip

ab3dat avatar Jun 09 '21 18:06 ab3dat