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Lost my Money in DFI-Wallet

Open Michel-Eidu opened this issue 3 years ago • 7 comments

Hello Team ,

I reinstalled the Dfi wallet on my Windows 10 PC on 27.1.2022 and restored it with the 24-digit pass phrase.

After that, I transferred about $9,000 in various values from my CakeDefi platform to Defichain.

With these values, I have liquidity mining paired and activated the values.

On 28.1.2022 I wanted to start the Dfi wallet from Windows 10 and had to enter the 24-digit pass phrase again to regenerate the wallet.

After that, I was terrified because everything is gone. No money – no settings nothing. Ask for urgent help.

Best regard M. Eiding DFI-Wallet-Problem-27-01-2022.zip g

Michel-Eidu avatar Jan 31 '22 13:01 Michel-Eidu

@Michel-Eidu: Thanks for opening an issue, it is currently awaiting triage.

The triage/accepted label can be added by foundation members by writing /triage accepted in a comment.

In the meantime, you can:

  1. Checkout DeFiChain’s Github issue page to see if your issue has already been reported
  2. Submit any logs if you have them, this will greatly expedite the process for us.
  3. You can also join our Telegram or Reddit community channels.
Details

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defichain-bot avatar Jan 31 '22 13:01 defichain-bot

all required files are compressed and done

Michel-Eidu avatar Jan 31 '22 14:01 Michel-Eidu

Hi Michel, have you ever tried to open the "wallet-bak-1643316956245.dat.1643399956.dat.1643401623.bak" ? I would copy the file to "wallet-restored.dat" and try to open it.. (Hope you have a password set - posting a wallet file in the internet at all is maybe not a good idea)

RoflWolke7 avatar Jan 31 '22 16:01 RoflWolke7

Hallo RoflWolke7, vielen Dank für die Hilfe aber es hat leider nicht funktioniert. Es kommt die Meldung "Verbindung mit der Node ist getrennt" Ich bin verzweifelt und benötige nochmals Ihre Hilfe. Screenshot_20220201-213651_Gallery

Michel-Eidu avatar Feb 01 '22 20:02 Michel-Eidu

I wonder if there's something wrong (or old) with that file that prevents you from connecting.

John-Gee avatar Feb 03 '22 09:02 John-Gee

Hi @Michel-Eidu , can you try the following:

  1. If you did not specify where you stored your wallet.dat, proceed to backup the entire wallets folder, in the wallets folder you'll likely see wallet-bak-123456789 as well, these are additional wallet backups.

For Windows it's located here:
 C:\Users\<username>\AppData\Roaming\DeFi Blockchain\wallets\

wallet dat location
  1. Update the app to v2.9.1

  2. App will prompt you to sync to 100% via snapshot due to Fort Canning Hill upgrade

  3. Once synchronized to 100%, try restoring using the various wallet.dat you have.

Guide: How to Restore Wallet from Backup

izzycsy avatar Feb 09 '22 07:02 izzycsy

Hi @Michel-Eidu , update v2.13.0 is out, this is a mandatory update. Kindly backup wallet and read through the release notes before updating.

If you have not tried the steps from my previous comment, please try the following:

  1. If you did not specify where you stored your wallet.dat, proceed to backup the entire wallets folder, in the wallets folder you'll likely see wallet-bak-123456789 as well, these are additional wallet backups.

For Windows it's located here:
 C:\Users\<username>\AppData\Roaming\DeFi Blockchain\wallets\

wallet dat location
  1. Update the app to v2.13.0

  2. App will prompt you to sync to 100% via snapshot due to Fort Canning Hill upgrade

  3. Once synchronized to 100%, try restoring using the various wallet.dat you have.

Guide: How to Restore Wallet from Backup

izzycsy avatar Jun 06 '22 03:06 izzycsy