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Anti-Malware false positives

Open Bioruebe opened this issue 6 years ago • 27 comments

Universal Extractor (or parts of it) sometimes get flagged as malicious by security software.

Of course, Universal Extractor is safe. If you have some programming skills, you can even verify that yourself by looking at the source code. However, some anti-malware tools are over-sensitive and flag programs as malicious if they are not sure.

Here's what you can do, if your anti-malware software complains about Universal Extractor:

Send a false-positive report

The easiest way of fixing the problem is to send the file to the developer of your security software. Depending on your anti-malware program, this can be done either from within the software (there might be a link/button in the 'malware detected' message box), using a web form or via email. If you are unsure how it works, a simple web search should give you all information you need.

Or comment here

Alternatively, you can add a comment here. Please include the version of Universal Extractor, the name of your security software and which file was detected (UniExtract.exe or something else?).

Notes

It is very likely that even after sending a false-positive report the file in question will be flagged as malicious again after updating Universal Extractor (or your anti-malware software). This happens because whitelisting is done only for one specific version of a program. There is nothing we can do about it, except sending false-positive reports after every update.

Bioruebe avatar Oct 04 '17 11:10 Bioruebe

I think if you just submit the file to VirusTotal, it will give you a breakdown on the various different tools.

For example v.2.0.0 beta 2c has a bunch of obscure engine flags including Endgame, Qihoo-360, SentinelOne (Static ML), and Webroot

https://www.virustotal.com/en/file/6e2f2c475020e4131d383aef0efbe015c68ed4ae21bc334dd9fc5941165f9113/analysis/

There's also an FAQ for devs: https://www.virustotal.com/en/faq/ (see "VirusTotal is detecting a legitimate software I have developed, please remove the detections")

vatterspun avatar Oct 06 '17 01:10 vatterspun

Is AutoIt similar to autohotkey in that compiling the script always produces 1 or 2 false positives even if you don't use UPX?

ghost avatar Nov 28 '17 20:11 ghost

the compiled "pie.exe" executable got recognized by Windows Defender (cloud protection engine) as Trojan:Win32/Fuerboos.B!cl so I've submited the file as false positive for manual analysis to MS and the end result is "not malware"... submission_pie exe

cubedj avatar Apr 30 '18 16:04 cubedj

I've submited the file as false positive for manual analysis to MS and the end result is "not malware"...

Thanks

vatterspun avatar May 06 '18 00:05 vatterspun

My BitDefender didn't like the DGCA or Smart Install Maker Unpacker plugin modules.

Darthagnon avatar May 17 '18 22:05 Darthagnon

Norton sees uniextractupdater.exe as a threat b/c of bad crowd-sourced reputation

image image

myfairsyer avatar Aug 21 '18 01:08 myfairsyer

About the latest version "v2.0.0 - rc.1" 1. VirusTotal warns of false positives.

UniExtractRC1.zip https://www.virustotal.com/ja/file/a7e5b4499f8edab6eca0dc253c988ce3175198d5d174a49b57d6014dbff97731/analysis/1535047860/ UniExtract.exe https://www.virustotal.com/ja/file/e6262a90eb1b619b892eb75ec002b3842da8437df542f177e49c9df8fb3e435e/analysis/1534898614/ niExtractUpdater.exe https://www.virustotal.com/ja/file/a75b328e4098e3b497388eec906b43248ae4124e79cb9284154fb7c0647d4506/analysis/1534900661/

2. It is blocked by "Windows Defender SmartScreen" when running the application. "Application: UniExtract.exe Publisher: Unknown Publisher" usage environment Windows10 Home(64bit)1803 build:17134.191

I judged from contents, "false positive" and "unregistered definition", ignored the warning and "executed". "Windows Defender's PUP protection" and the resident Security Solution(Malwarebytes Free、Heimdal PRO、Reason Core Security Free、AppCheck)were all nonresponsive and "no threat".

However, many end users will be upset by "false positive alert" or "blocked by WD". (Infects with malware) Therefore, it seems necessary to take measures.

Shitennouji avatar Aug 24 '18 05:08 Shitennouji

About the latest version "v2.0.0 - rc.2b" TrendMicro deletes UniExtractUpdater.exe due to following reasons:

dguder avatar Sep 09 '19 08:09 dguder

Avast Free flags each new release as malware (Win32:Malware-gen). After sending it for additional analysis it says it's clean. VirusTotal also detects as generic trojan by several engines https://www.virustotal.com/gui/file/12d45f03acdea4eb2d99379d26562b93a2967adb13f508c539e1521d4de60453/detection https://www.virustotal.com/gui/file/bd314d610720b169d74b61f17619574e9b3465875211231f6a65168fb3a64634/detection https://www.virustotal.com/gui/file/56282f727ebfca78b951472942cea47c978e51bb240ffea2fc3ccd07574ba6e1/detection

DanieleR87 avatar Oct 11 '19 15:10 DanieleR87

UniExtract.exe 3.3.14.1 (2019.10.17) detected by Windows Defender as having Trojan:Win32/Azden.A!cl

Edit: I send the file to MS and, after revision, they have removed the detection

PMoro avatar Oct 17 '19 18:10 PMoro

A big thanks to everyone who contributed in this thread or sent false positive reports. Please continue to do so :)

I updated the issue description with more information about false positives and how everyone can help.

About Windows Defender: sadly this is a common problem. It's very likely that the software flags every new release as malicious again. Please keep sending false positive reports if you have the spare time.

Bioruebe avatar Nov 04 '19 19:11 Bioruebe

Bitdefender just stop some of the UniExtractRC2 update as Ransomware. Screenshot attached. Update-Ransomware-InterventionScreen20200720

bqguynb82 avatar Jul 20 '20 22:07 bqguynb82

The nightly went from about 6 to 11 detected, including the big ones like Microsoft, Kasperky, McAfee, Sophos https://www.virustotal.com/gui/file/2dc61c2a5e5f17725697c2ac1ba1395951e6eb613167fd489a64dc3bb3182715/detection

It would be nice if it was a simple case of the server being hacked and replaced with a malicious file, at least then you could fix it easily, but it seems like the AutoIT scripts have whacked a hornets nest with a large stick.

If you could, as the author, submit the nightly to https://opentip.kaspersky.com with your email address so they can contact you.

You'll have to click on the reanalyze button after uploading it to get a specialist to look it over.

CeruleanSky avatar Aug 15 '20 15:08 CeruleanSky

I’m not the author.

From: CeruleanSky [mailto:[email protected]] Sent: Saturday, August 15, 2020 11:41 AM To: Bioruebe/UniExtract2 [email protected] Cc: bqguynb82 [email protected]; Comment [email protected] Subject: Re: [Bioruebe/UniExtract2] Anti-Malware false positives (#78)

The nightly https://update.bioruebe.com/uniextract/nightly/UniExtract.exe went from about 6 to 11 detected, including the big ones like Microsoft, Kasperky, McAfee, Sophos https://www.virustotal.com/gui/file/2dc61c2a5e5f17725697c2ac1ba1395951e6eb613167fd489a64dc3bb3182715/detection

It would be nice if it was a simple case of the server being hacked, but it seems like the AutoIT scripts have wacked a hornets nest with a large stick.

If you could, as the author, submit the nightly to https://opentip.kaspersky.com with your email address so they can contact you.

You'll have to click on the reanalyze button after uploading it to get a specialist to look it over.

— You are receiving this because you commented. Reply to this email directly, view it on GitHub https://github.com/Bioruebe/UniExtract2/issues/78#issuecomment-674413714 , or unsubscribe https://github.com/notifications/unsubscribe-auth/AQLELVVKYLQSBPLPHDTYTSDSA2UBJANCNFSM4D5V5R3Q . https://github.com/notifications/beacon/AQLELVTQDME7Y63D5Q7IJZLSA2UBJA5CNFSM4D5V5R32YY3PNVWWK3TUL52HS4DFVREXG43VMVBW63LNMVXHJKTDN5WW2ZLOORPWSZGOFAZLZEQ.gif

bqguynb82 avatar Aug 16 '20 00:08 bqguynb82

The nightly went from about 6 to 11 detected, including the big ones like Microsoft, Kasperky, McAfee, Sophos

Thanks for letting me know. I sent a bunch of false positive reports and now it's back at 6 detections.

Bioruebe avatar Aug 19 '20 09:08 Bioruebe

Windows Defender UniExtract 2.0.0 RC 3 Trojan:Script/Woreflint.A!cl file: C:\Users\iGom\Downloads\UniExtractRC3.zip

https://www.microsoft.com/en-us/wdsi/threats/malware-encyclopedia-description?name=Trojan%3aScript%2fWoreflint.A!cl&threatid=2147726230

iGom avatar Sep 13 '20 22:09 iGom

Windows Defender UniExtract 2.0.0 RC 3 while updating to RC 4 Trojan:Win32/Azden.A!cl

file: C:\Users\iGom\AppData\Local\Microsoft\Windows\INetCache\IE\17BBYC0C\UniExtract[1].exe file: C:\Users\iGom\Downloads\UniExtractRC3\UniExtract\UniExtract.exe

iGom avatar Sep 13 '20 22:09 iGom

Tested on 11/1/2020

Due to the size of the file only VirusTotal scans it.

9/58 on VT https://www.virustotal.com/gui/file/03170680b80f2afdf824f4d700c11b8e2dac805a4d9bd3d24f53e43bd7131c3a/detection

Alibaba: TrojanDownloader:Win32/Generic.d8e526a0 Comodo: Malware@#2o7650syxru6b Gridinsoft: Trojan.Win32.Agent.dg Jiangmin: Trojan.DTStealer.h Rising: [email protected] (RDML:7beaJz6snfU7S SentinelOne (Static ML): DFI - Suspicious Archive Sophos AV: ForceLibrary (PUA) Sophos ML: ForceLibrary (PUA) Zillya: Adware.OutBrowse.Win32.94827

Other scan sites

AntiScan.Me: https://antiscan.me/ Any run: https://any.run/ BitBaan MALab: https://lab.bitbaan.com/ Hybrid-Analysis: https://hybrid-analysis.com/ Metascan Online: https://metadefender.opswat.com/ VirSCAN: https://www.virscan.org/ VirusTotal: https://www.virustotal.com/

packeterrors avatar Nov 01 '20 11:11 packeterrors

Latest Avast is seeing UniExtract.exe as an idp.generic virus. image

robross0606 avatar Sep 11 '21 19:09 robross0606

Still getting PUP detections in (a fully patched) Windows Defender: image

Rekrii avatar Sep 12 '21 09:09 Rekrii

I think if you just submit the file to VirusTotal, it will give you a breakdown on the various different tools.

There's also an FAQ for devs: https://www.virustotal.com/en/faq/ (see "VirusTotal is detecting a legitimate software I have developed, please remove the detections")

A suggestion for users can be give a positive vote in VirusTotal page, for example https://www.virustotal.com/gui/file/2dc61c2a5e5f17725697c2ac1ba1395951e6eb613167fd489a64dc3bb3182715/detection for version 2.0.0 RC 3.

RommelSanchez avatar Sep 28 '21 16:09 RommelSanchez

Hi, I just got a false positive on PEiD.exe by SentinelOne software. I guess it's a false positive, it has been identified as malicious at virustotal in the past and redeemed again. Using 2.0.0 RC 3 VirusTotal link: https://www.virustotal.com/gui/file/e13171d50f45a79bc09b9e4b9ffa38eb02301aca94a1867a9bf8acccc3759030/detection

Eric666-tester avatar Oct 13 '21 14:10 Eric666-tester

Hi there,

  • Microsoft flags it as malicious ( Program:Win32/Wacapew.C!ml )
  • Comodo flags it as malicious ( Malware@#2o7650syxru6b )
  • SpyHunter flags it as malicious ( Trojan.Delf.Q )

Is there any possibillity to make future versions getting less harmful results, please? I know the software isn't a risk, but other people and AVs won't...

Dragodraki avatar Mar 29 '22 09:03 Dragodraki

@Dragodraki Not really. Viruses use scripts to and other ways to decompress their malicious payloads in hopes of avoiding detection. UniExtract has lots of scripts and utilities to decompress files and antivirus vendors sometimes make their templates loose in hopes of catching variations, but in this case they will occasionally catch Uniextract's legitimate methods as falsely being that malware.
While better vendors make attempts to ensure new virus definitions don't cause regressions, even that can be error prone, and unfortunately it is usually on the makers and users of legitimate programs to notify the virus makers of their mistakes after the fact, as they can't fix what they are not aware of being broken.

CeruleanSky avatar Mar 29 '22 09:03 CeruleanSky

@CeruleanSky Thank you for explanation. Yes, I'm aware of that. Indeed I mean these scripts - maybe they can be changed to not seem so aggressive?

Dragodraki avatar Mar 29 '22 09:03 Dragodraki

SentinelOne flagging these: image

Urizha avatar Nov 08 '23 01:11 Urizha