SickChill does not Start

[demon8991]

I have Python 3.7.7-12 installed, I have installed the latest version of SickChill for Python3 V1.0 and it will not start.

The message I receive just says "Failed to run the package service."

As far as I can see the sc-download group has the correct permissions.

[BenjV]

No idea. Those permissions are only for the video's you download, has nothing to do with the starting of the package I have no problems on both my Nas devices. Which DSM version do you use?

Look in de logs

/var/packages/sickchill/target/var/sickchill_install.log

and

/var/packages/sickchill/target/var/sickchill.log

I found an unrelated issue so I removed the package until I I have fixed it

[turnmike2]

Hi,

I noticed you removed the package. Still I tried to install v1.3 and obviously it did not start. Can't say for sure but noticed the following error in the sickchill.log:

Starting sickchill command /volume1/@appstore/sickchill/env/bin/python /volume1/@appstore/sickchill/var/SickBeard/SickBeard.py --daemon --pidfile /volume1/@appstore/sickchill/var/sickchill.pid --config /volume1/@appstore/sickchill/var/config.ini --datadir /volume1/@appstore/sickchill/var/ /volume1/@appstore/sickchill/env/bin/python: can't open file '/volume1/@appstore/sickchill/var/SickBeard/SickBeard.py': [Errno 2] No such file or directory

Indeed the file did not exist. Looks like it is renamed into SickChill.py?

For sure it will not work if searches for another file. And do not know if you allready saw it...

[BenjV]

Yes I already saw it, that's why I made a new package. But there was another unrelated issue which I have to solve first, so I removed the package for now. Be patient, I will fix it and create a new package..

[McEnnes]

Hi,

The same problem is happening to me, after uninstalling sickchill and installing it again i get a failed to run package service error. I am following the discussions on your github site and am waiting for the new package you mentioned. I notice that there is now a medusa package for synology. Does that mean you advise to switch to medusa, or is there a sickchill package still in the works?

Thank you for all the good work you are doing!!

[BenjV]

No advice, you have to make that choice yourself. Now the Medusa package is finished I will release the SickChill package soon.

[BenjV]

I have placed a SickChill package and a Medusa package both for Python 3.