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Display called account on incoming call

Open nistree opened this issue 6 years ago • 11 comments

Before answering an incoming call, I need to know which of several configured SIP accounts was called, so I can answer appropriately. Each SIP account represents a different company, so it's important to know which company was called.

To make it possible to use Linphone in this way, the called SIP account should be displayed in the received call notification. Additionally, it would be helpful to also display it in the call window, but this isn't essential.

nistree avatar Nov 21 '18 10:11 nistree

I would also like to see this added. There is no way to see which SIP account gets the call. There is only sip domain info which doesnt really help in such situation.

4ley avatar Mar 16 '20 11:03 4ley

From the current version of 4.2 (alpha53), call notification will show the display name of the caller if it is not in friends. Printing campany name is not yet done.

julonexus avatar May 13 '20 16:05 julonexus

By caller you mean the SIP line/account which receives the call?

4ley avatar May 14 '20 08:05 4ley

It's about caller information from From : "Name" <sip:> When you receive a call, you get this header that is set by your caller (the display name in settings).

julonexus avatar May 14 '20 14:05 julonexus

But this ticket/request is about the SIP account which receives the call. Like when you have two accounts: private and work. You don't know which line is calling.

4ley avatar May 14 '20 14:05 4ley

Ha by bad. I didn't understand the issue.

julonexus avatar May 14 '20 15:05 julonexus

I would like to bump this issue. To be honest, this is the last thing I need to finally convert from Zoiper to Linphone with our company. Everything is fine - except I need to know on which account/line the call comes from. Similar to @4ley I have 3 different lines, 1x main company number, 1x order hotline company number, 1x internal phone extension; so it is required to know how we need to answer the call.

zedar187 avatar Nov 10 '20 12:11 zedar187

Any update on this?

AdamMiltonBarker avatar Mar 11 '22 00:03 AdamMiltonBarker

I stumbled upon this since I just created a similar issue (4 years later). I guess this just isn't a priority. This is kind of a deal breaker for me. Does anyone know any work arounds? https://github.com/BelledonneCommunications/linphone-desktop/issues/710

comminutus avatar Nov 21 '22 19:11 comminutus

I worked around this by configuring our PBX to append the company name to the caller's number (inspired by email subaddressing). So '01234567890' becomes '01234567890+company1' and this is displayed by linphone. For outgoing calls, I configured the PBX to strip the plus sign and anything after it. Of course, rewriting the caller's number like this is not a standard feature, even supposing your SIP accounts all use your own company PBX and you are able to make such changes to it. We're using Yate on a Raspberry Pi. It wasn't easy to set up, but it's been working for four years now (I just noticed it's four years to the day since I opened this ticket).

nistree avatar Nov 21 '22 21:11 nistree

I would like to bump this issue. To be honest, this is the last thing I need to finally convert from Zoiper to Linphone with our company. Everything is fine - except I need to know on which account/line the call comes from. Similar to @4ley I have 3 different lines, 1x main company number, 1x order hotline company number, 1x internal phone extension; so it is required to know how we need to answer the call.

So Zoiper has this feature? :>

dariop avatar Sep 15 '23 15:09 dariop