getting "503 Service Unavailable" in prod env.

[bycrea]

Hi,

I installed beelab bundle on symfony 3.4. Everything works fine in dev environment with paypal develloper (sandbox), but i get "503 Service Unavailable" error in prod env.

Dumping Exception shows : 'Security header is not valid' Seems to come from setTransaction($transaction)

       try {
            $response = $service->setTransaction($transaction)->start();
            $this->getDoctrine()->getManager()->persist($transaction);
            $this->getDoctrine()->getManager()->flush();
            return $this->redirect($response->getRedirectUrl());
        } catch (Exception $e) {
            throw new HttpException(503, 'Erreur de paiement', $e);
        }

I've tried cache:clear of course, look on the web for similar paypal issues, but nothing comes to me. If (you have any idea?) {thanks!} ;)

[garak]

Try this solution from Paypal community

[bycrea]

Hello @garak I've just tried and got this :

TIMESTAMP=2019%2d05%2d24T08%3a11%3a36Z&CORRELATIONID=8e9d929e390f&ACK=Failure&VERSION=204&BUILD=52821064&L_ERRORCODE0=10002&L_SHORTMESSAGE0=Security%20error&L_LONGMESSAGE0=Security%20header%20is%20not%20valid&L_SEVERITYCODE0=Error

If something is wrong with my credentials, how come it works fine in dev env. ? Do you have any idea how to fix that? ask for new security code?

thanks.

[garak]

@bycrea I hope that in your dev env you're using sandbox credentials. Anyway, if your credentials are not working with a plain call to Paypal, it's clearly impossible to get it working in this bundle

[bycrea]

Of course I do, I can connect, pay, and get success return route in dev mode, with paypal credentials in parameters. It's weird it does not work in prod right? Should I try asking for different credentials as they have been used in dev already?

[garak]

Well, I'm not sure if you understood difference between sandbox credentials and "real" credentials. But, again: this is not something you can solve inside this bundle, you need to get your Paypal working before

[bycrea]

Sorry I may not have been clear enought. All my credentials are in the symfony parameters.yml. As long as I am in dev environement (mywebsite.com/app_dev.php/payement) everything works fine. But if I try from prod env. (mywebsite.com/payement) I get this 503 service unavailable...

Can't be more specific :/ thanks anyway.

[garak]

Are you using test_mode option?

[bycrea]

ok, on your advise I tried test_mode: false instead of test_mode: "%kernel.debug%" I double checked --env=prod --no-debug, but nothing helps... Is there an other way to do it?

Here is what I get in prod.log : [2019-05-26 23:53:03] request.CRITICAL: Uncaught PHP Exception Symfony\Component\HttpKernel\Exception\HttpException: "Payment error" at /var/www/"mywebsite"/src/AppBundle/Controller/User/PaymentController.php line 64 {"exception":"[object] (Symfony\\Component\\HttpKernel\\Exception\\HttpException(code: 0): Payment error at /var/www/"mywebsite"/src/AppBundle/Controller/User/PaymentController.php:64, Beelab\\PaypalBundle\\Paypal\\Exception(code: 0): Security header is not valid at /var/www/"mywebsite"/vendor/beelab/paypal-bundle/Paypal/Service.php:108)"} []

Thanks.

[bycrea]

@garak any last idea before I give up? :)

[garak]

I cannot help you here. If you can't get your PayPal credentials working outside this bundle, you won't be able to get it working inside it

[bycrea]

But it works in dev environment... I dont get it haha. Thanks anyway.

[garak]

If you try in dev with test_mode: true you're not actually doing a real request. On the other hand, you reported above that your manual try resulted in an error.

[bycrea]

Ok I didn't know that, I'll try to reset my credentials then. Thank you very mush.

[artro8]

Hi!

I have the same problem. did you manage to enter the mode?

[bycrea]

No sorry, never tried mush, I'll when ever I've got time. What I understood was that you need to have a real sailor account to make it work properly. Let us know if you find out please :) Good luck with it.