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Computer AEs

Open Shamus78 opened this issue 2 years ago • 9 comments

I hope i'm just missing something. when I remove the "kept items" I then select delete and it indicates that i'm about to remove 0 objects when I have 15 items listed. I then select OK and I get a ring.

Shamus78 avatar Nov 18 '22 00:11 Shamus78

Thanks for the catch, you're not missing a thing. Issue should be resolved in v2.3.2.

BIG-RAT avatar Nov 18 '22 09:11 BIG-RAT

Shamus78 commented 38 seconds ago I hope i'm just missing something. when I remove the "kept items" I then select delete and it indicates that i'm about to remove 0 objects when I have 15 items listed. I then select OK and I get a ring.

Shamus78 avatar Nov 18 '22 13:11 Shamus78

Thank you! trying it again today I see its now seeing all the items selected but I'm getting error HTTP Status Code: 502 - 404 - 400 error for each item selected - completed with the following msg. Removal process complete. Note, 15 items were not deleted. checking my master account just to make sure I full permissions. could this be something else?

Shamus78 avatar Nov 18 '22 13:11 Shamus78

I'll play around a bit as I wonder if the 400 is permissions related. 502 seems more network related. 404 - not found is an odd one, wonder if the app is having issues with the name.

BIG-RAT avatar Nov 18 '22 13:11 BIG-RAT

just checked master account, has everything enabled tried it once more same results.

Shamus78 avatar Nov 18 '22 14:11 Shamus78

Are you able to share part of the app log? Wondering if yours look anything like this:

Fri Nov 18 08:51:17 [remove_Action] remove computer extension attribute with id: 801
Fri Nov 18 08:51:17 [remove_Action] remove computer extension attribute with id: 790
Fri Nov 18 08:51:24 [Xml.DELETE] existing endpoints URL: https://my.jamfserver.com/JSSResource/computerextensionattributes/id/801
Fri Nov 18 08:51:24 [Xml.DELETE] successfully retrieved: computerextensionattributes/id/801
Fri Nov 18 08:51:24 [remove_Action] removed category computerextensionattributes with id: 801
Fri Nov 18 08:51:24 [Xml.DELETE] existing endpoints URL: https://my.jamfserver.com/JSSResource/computerextensionattributes/id/790
Fri Nov 18 08:51:25 [Xml.DELETE] successfully retrieved: computerextensionattributes/id/790
Fri Nov 18 08:51:25 [remove_Action] removed category computerextensionattributes with id: 790

BIG-RAT avatar Nov 18 '22 14:11 BIG-RAT

Thank you for looking into this BR, this is starting to look like a environmental issue, when I attempted to delete a single id via api I was given errors indicating that even though the Ea was disabled it would linked to a group and or profile. Once these where severed I was then able to delete the AE. I'll need to then back track and run this for groups and profiles and clean these out first.

Shamus78 avatar Nov 18 '22 16:11 Shamus78

Fri Nov 18 12:01:37 [remove_Action] failed to removed category computerextensionattributes with id: 64 Fri Nov 18 12:01:37 [Xml.DELETE] existing endpoints URL: https://Musicbox.jamfcloud.com/JSSResource/computerextensionattributes/id/64 Fri Nov 18 12:02:07 [Xml.DELETE] error HTTP Status Code: 502

manually run to determine error

~ % curl -X DELETE "https://Musicbox.jamfcloud.com/JSSResource/computerextensionattributes/id/64" -H "accept: application/xml" -H "Authorization: Bearer cruncky"

Status page

Bad Request

The following items are dependent on this Computer Extension Attribute and need to be updated: Smart Computer Group:Has Adobe Flash and needs to be uninstalled, Smart Computer Group:Has Adobe Flash and needs to be uninstalled copy

You can get technical details here.
Please continue your visit at our home page.

Shamus78 avatar Nov 18 '22 17:11 Shamus78

That helps. Looks like EAs that are being used for smart group criteria were not being picked up. v2.3.3 should have that resolved.

BIG-RAT avatar Nov 18 '22 20:11 BIG-RAT