unknown_error in MsalBrokerResultAdapter.getBaseExceptionFromExceptionType

[gcastaldi]

Describe the bug We are in production with an android app using msal. We are still using version 4.7.0 (soon 4.10.0) and some users are having now the failure of the login (below the excpetion). Until the day before, they were able to successfully log in. If we execute a factory reset of the device and reinstall the apps the problem is solved.

Smartphone (please complete the following information):

• Device: Samsung A52
• Android Version: Android 12, Sdk 31
• Browser: Internet Samsung
• MSAL Version: 4.7.0
• Microsoft Authenticator installed

Stacktrace error code: unknown_error error message: ex: com.microsoft.identity.common.exception.BaseException com.microsoft.identity.client.exception.MsalClientException: at com.microsoft.identity.client.internal.controllers.MsalExceptionAdapter.msalExceptionFromBaseException(MsalExceptionAdapter.java:24) at com.microsoft.identity.client.SingleAccountPublicClientApplication$3.onError(SingleAccountPublicClientApplication.java:2) at com.microsoft.identity.client.SingleAccountPublicClientApplication$3.onError(SingleAccountPublicClientApplication.java:1) at com.microsoft.identity.common.java.controllers.CommandDispatcher.commandCallbackOnError(CommandDispatcher.java:15) at com.microsoft.identity.common.java.controllers.CommandDispatcher.access$900(CommandDispatcher.java:1) at com.microsoft.identity.common.java.controllers.CommandDispatcher$4.run(CommandDispatcher.java:47) at android.os.Handler.handleCallback(Handler.java:938) at android.os.Handler.dispatchMessage(Handler.java:99) at android.os.Looper.loopOnce(Looper.java:226) at android.os.Looper.loop(Looper.java:313) at android.app.ActivityThread.main(ActivityThread.java:8669) at java.lang.reflect.Method.invoke(Native Method) at com.android.internal.os.RuntimeInit$MethodAndArgsCaller.run(RuntimeInit.java:571) at com.android.internal.os.ZygoteInit.main(ZygoteInit.java:1135) Caused by: com.microsoft.identity.common.java.exception.ClientException at com.microsoft.identity.common.internal.result.MsalBrokerResultAdapter.getBaseExceptionFromExceptionType(MsalBrokerResultAdapter.java:125) at com.microsoft.identity.common.internal.result.MsalBrokerResultAdapter.getBaseExceptionFromBundle(MsalBrokerResultAdapter.java:39) at com.microsoft.identity.common.internal.result.MsalBrokerResultAdapter.getAcquireTokenResultFromResultBundle(MsalBrokerResultAdapter.java:27) at com.microsoft.identity.common.internal.controllers.BrokerMsalController.acquireToken(BrokerMsalController.java:148) at com.microsoft.identity.common.java.commands.InteractiveTokenCommand.execute(InteractiveTokenCommand.java:10) at com.microsoft.identity.common.java.commands.InteractiveTokenCommand.execute(InteractiveTokenCommand.java:1) at com.microsoft.identity.common.java.controllers.CommandDispatcher.executeCommand(CommandDispatcher.java:2) at com.microsoft.identity.common.java.controllers.CommandDispatcher.access$100(CommandDispatcher.java:1) at com.microsoft.identity.common.java.controllers.CommandDispatcher$5.run(CommandDispatcher.java:106) at io.opentelemetry.context.Context.lambda$wrap$1(Context.java:5) at io.opentelemetry.context.Context.c(Unknown Source:0) at io.opentelemetry.context.e.run(Unknown Source:4) at java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1145) at java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:644) at java.lang.Thread.run(Thread.java:1012)

To Reproduce In code are executed the following steps:

• Create accountApp (account mode single)
• Call signIn with userHint parameter The exception happens before inserting the password

Expected behavior The user can insert the password and execute the login with success

Actual Behavior unknown_error and login failed