api-management-developer-portal icon indicating copy to clipboard operation
api-management-developer-portal copied to clipboard

APIM administrator can't log in to the developer portal

Open Shafeeqts89 opened this issue 1 year ago • 2 comments

The administrator user cannot log in to the developer portal despite entering the correct credentials. The error message "Please provide a valid email and password" keeps appearing.

image It was working fine until I enable the Azure AD sign-in. I have tried removing the azure AD user, but now I can't login with either of the login method. Azure AD sign-in shows a server error. image

Here is what I can see in the logs image

Shafeeqts89 avatar Dec 05 '23 06:12 Shafeeqts89