api-management-developer-portal
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Azure
Migrating to the new developer portal does not show user accounts subscriptions and products.
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Bug description
Migrating to the new developer portal does not show user accounts subscriptions and products.
- New developer portal fails to render products and subscriptions of a user if there is any product that a user has subscription to that has an ID starting with the word "products*".
Reproduction steps
- Create a Product in API-M that starts with e.g. "products-xxx"
- Add API in the created product
- Subscribe a user to the Product
- Check the user's Profile page in the new developer portal to verify if his/her subscriptions and products are still visible.
Expected behavior
User should be able to view the same subscription he/she has in the deprecated developer portal to the new developer portal.
Is your portal managed or self-hosted?
Managed
Release tag or commit SHA (if using self-hosted version)
N/A
API Management service name
[e.g., contoso-api]
Environment
- Operating system: Windows 11
- Browser: Chrome/Edge
Additional context
The deprecated developer portal is due to retire on October 2023 - can this be extended due to this breaking bug on the new developer portal or until the fix is implemented?
### Tasks
Hello @stormshaun thank you for reporting the issue! This bug was already fixed and will be part of the next developer portal release, ETA ~ 1 month.
Hello @stormshaun thank you for reporting the issue! This bug was already fixed and will be part of the next developer portal release, ETA ~ 1 month.
Thanks! Would you also be able to confirm that the fix will be released prior to the scheduled retirement date of the deprecated developer portal?
Yes, you can be sure about that.
Thank you! Can the PR be linked or referenced here for visibility?
Hello, is this bug really still open? Unfortunately, this is a real showstopper for us! When will there be the next version? Or more precisely, when will the outdated developer portal be retired?
Hello, is this bug really still open? Unfortunately, this is a real showstopper for us! When will there be the next version? Or more precisely, when will the outdated developer portal be retired?
It is still open AFAIK. We still cannot fully move our development teams to use the new developer portal. @JMach1 - Would you be able to confirm or share a timeline if possible? Thank you!
Release with a fix is in progress right now, it should take all regions within a week.
Release with a fix is in progress right now, it should take all regions within a week.
It is now 2024 - and a lot more than a week from the last update has passed. Are there any expected ETAs when the bugfix will be released? We are unable to advertise the usage of the new developer portal in our Organization. Thanks
Seems that this is still not fixed as the Subscriptions under User Profile will display as empty when a user is subscribed to a Product that has an ID that starts with products-* Confirming if this is the case?
@stormshaun we had to rollback the release as it was causing some issues. We started new release yesterday, it should be out within week or two. Sorry for the delay. https://github.com/Azure/api-management-developer-portal/releases
@stormshaun we had to rollback the release as it was causing some issues. We started new release yesterday, it should be out within week or two. Sorry for the delay. https://github.com/Azure/api-management-developer-portal/releases
Thanks for the update - to confirm our understanding, we will wait for a succeeding release to 2.25.0 which will come within the next two weeks
We have published a new developer portal today which should have automatically picked up the latest software version 2.25.0. However, we are still encountering the same behavior
@stormshaun , release 2.25 was not deployed in all the regions yet, for the managed portals. Please give it a few more days to be deployed everywhere.
Is there a way to know which software version is our developer portal when we publish?
@stormshaun , you can check it at <dev-portal-url>/internal-status-0123456789abcdef. What you are interested in is the version from CodeVersion. Release 2.25 should start with "202401.."
@stormshaun , you can check it at
<dev-portal-url>/internal-status-0123456789abcdef. What you are interested in is the version fromCodeVersion. Release 2.25 should start with "202401.."
Thank you for this. Looks like we still don't have it yet.
"CodeVersion":"2023111717xxxx"
This issue is related to managed developer portal. We advise you to create a Azure support request to get assistance on this issue. Please refer to the below link to create a new Azure support request, Please select Problem Type = "Developer Portal" in the request to route it appropriately.
https://learn.microsoft.com/en-us/azure/azure-portal/supportability/how-to-create-azure-support-request
