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Published 20 hours ago • verified publisher icon Azure

PPInventory not sending data to Sentinel

Open philfy20 opened this issue 1 year ago • 5 comments

Data connector PPInventory - https://github.com/Azure/Azure-Sentinel/tree/master/DataConnectors/PPInventory is not sending data to Sentinel after processing the blob. See below logs from the function app, function app is not showing any errors even though data has not been sent to Sentinel

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Looking at the logs, the function app run successfully the first time but since then the above issue has happened and no logs have come through

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philfy20 avatar Jan 29 '24 00:01 philfy20

Thank you for submitting an Issue to the Azure Sentinel GitHub repo! You should expect an initial response to your Issue from the team within 5 business days. Note that this response may be delayed during holiday periods. For urgent, production-affecting issues please raise a support ticket via the Azure Portal.

github-actions[bot] avatar Jan 29 '24 00:01 github-actions[bot]

Hi @philfy20 ,, Thanks for flagging this issue, we will investigate this issue and get back to you with some updates by 02/02/2024. Thanks!

v-muuppugund avatar Jan 29 '24 15:01 v-muuppugund

Hi @philfy20 ,Apologies for the delayed response, Could you please share more details with from application insights traces/excpetions and also from when onwards its stopped ingesting the data.

v-muuppugund avatar Feb 06 '24 01:02 v-muuppugund

Hi @v-muuppugund, I am unable to to do further trouble as the same issue that was raised a few ago has returned - https://github.com/Azure/Azure-Sentinel/issues/9657.

The issue is the function in the function app disappears. Have restarted the function and same issue

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I really dont want to have deleting all the resources and redeploying ever few weeks when this happens

philfy20 avatar Feb 07 '24 23:02 philfy20

Hi @v-muuppugund, I am unable to to do further trouble as the same issue that was raised a few ago has returned - #9657.

The issue is the function in the function app disappears. Have restarted the function and same issue

image I really dont want to have deleting all the resources and redeploying ever few weeks when this happens

got it,we need to check why this occurring frequently,Could you please share convenient time for a teams meeting to ([email protected]),so have queries on this issue.

v-muuppugund avatar Feb 08 '24 08:02 v-muuppugund

Hi @philfy20 ,Gentle reminder,we need to check why this occurring frequently,Could you please share convenient time for a teams meeting to ([email protected]),so have queries on this issue.

v-muuppugund avatar Feb 14 '24 02:02 v-muuppugund

@v-muuppugund have pinged you MS teams waiting for response

philfy20 avatar Feb 14 '24 23:02 philfy20

@philfy20 ,As discussed yesterday over teams call, Please redeploy the solution and let me know if you have any issues ,meanwhile will cross check with our team as don't access to environment.

v-muuppugund avatar Feb 16 '24 08:02 v-muuppugund

@philfy20 ,Could you please check and let us know if the issue resolved or not after redeployment, meanwhile will have a meeting with concern team with detail discussion on this issue for permanent solution

v-muuppugund avatar Feb 21 '24 00:02 v-muuppugund

@philfy20 ,Could you please share convenient time for teams meeting on this issue to [email protected]

v-muuppugund avatar Feb 22 '24 12:02 v-muuppugund

@philfy20 ,Gentle reminder, trying to reach over teams,Could you please share convenient time for teams meeting on this issue to [email protected]

v-muuppugund avatar Feb 28 '24 01:02 v-muuppugund

Hi @philfy20, since we have not received a response in the last 5 days, we are closing your issue #9832 as per our standard operating procedures. If you still need support for this issue, feel free to re-open at any time. Thank you for your co-operation.

v-sudkharat avatar Feb 29 '24 08:02 v-sudkharat