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Media Storage: Explain that Videos are not counting toward storage on AT sites with VideoPress active

Open cuemarie opened this issue 2 years ago • 4 comments

What

For AT sites with Videopress active, add a note explaining that videopress videos do not count toward the site's storage limit.

Why

To help avoid confusion around the storage limit not increasing when videos are uploaded, and to highlight the value of this feature on plugin-enabled Business & Commerce sites.

Example: https://github.com/Automattic/wp-calypso/issues/83516#issuecomment-1783313068

With the VideoPress feature, that video will not impact your site's overall storage usage at all.

This isn't obvious at all with the storage indicator. Maybe we need to make sure the storage indicator communicates as such?

How

Including this as part of the hover card when hovering over the storage usage would make sense to me; or perhaps adding this as a note under Media > Videos:

screenshot

Markup on 2023-10-30 at 11:46:22

cuemarie avatar Oct 30 '23 18:10 cuemarie

CC: @jeherve

cuemarie avatar Oct 30 '23 18:10 cuemarie

Related: https://github.com/Automattic/wp-calypso/issues/83556

cuemarie avatar Oct 30 '23 18:10 cuemarie

@jmdodd I'm on groundskeeper rotation this week. Trying to triage some of these older issues. Can we please get confirmation as to whether this is still accurate/intended? I thought we counted VideoPress video storage towards their total storage usage.

davemart-in avatar Oct 18 '24 18:10 davemart-in

Note: I just stumbled on: https://github.com/Automattic/wp-calypso/issues/41428#issuecomment-621273660 I assume this still applies and just needs to be implemented @jmdodd?

davemart-in avatar Oct 18 '24 18:10 davemart-in

Just noting that now that we switched to wp-admin for the Media Library, we no longer show the current storage:

Image

So I wonder if this issue is still needed? cc @Automattic/lego

mmtr avatar Feb 25 '25 14:02 mmtr

we no longer show the current storage:

Interesting, you should be seeing this notice here:

Image

The logic is here:

https://github.com/Automattic/jetpack/blob/f6850763d62272a18c6d73ef196075434050ecdc/projects/plugins/wpcomsh/notices/storage-notices.php#L11

Not sure why it is not shown in your site 🤔

fushar avatar Feb 25 '25 15:02 fushar

Interesting, you should be seeing this notice here:

This is what I see. It might be that site doesn't have a quota? (old site maybe?)

lsl avatar Feb 26 '25 04:02 lsl

@lsl should we keep this is issue open then?

If the storage notice is still visible, then we need to explain that VideoPress uploads don't count against the storage quota.

mmtr avatar Feb 28 '25 10:02 mmtr

Oh sorry yes, I misunderstood the need here.

lsl avatar Feb 28 '25 21:02 lsl