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VideoPress and Classic Editor plugin: Unable to insert VideoPress video when editor is using Classic Editor plugin

Open retnonindya opened this issue 4 years ago • 2 comments

We received two reports about this issue, and I also able to replicate it. We have found the workaround (will be shared below) -- but this is a bug and I hope we can check further into it.

Steps to reproduce the behavior

  1. Open/create AT site.

  2. Activate Classic Editor plugin.

  3. Upload video to Media Library. Make sure the video is served using VideoPress.

  4. Create new post. Make sure the editor is Classic Editor.

  5. Click 'Add Media' button image Direct link: https://cldup.com/UPXA7CNSkK.png

  6. See media module appears. Click the video you want to insert, ensure it's served using VideoPress, and the option Link to on "Attachment Display Settings" set to None. image Direct link: https://cldup.com/xZh9pSoIKk.png

  7. Click 'Insert into post' button

  8. No video inserted.

What I expected to happen

I expect to see the video inserted and visible on the editor

What actually happened

Empty page

Workaround

On 'Attachment Display Settings, ensure the Link tois set toMedia File`. Then, the video will be visible and inserted properly.

image Direct link: https://cldup.com/BYauYW2TLB.png

Context

User reports (two reports) and I able to replicate it on my test site.

Does this happen on simple or atomic sites or both?

AT sites

Is there any console output or error text?

No

Level of impact (Does it block purchases? Does it affect more than just one site?)

This affects more than just one site, but it doesn't block any purchases

Reproducibility (Consistent, Intermittent) Leave empty for consistent.

Consistent

retnonindya avatar Apr 08 '21 07:04 retnonindya

also seen here: 3941104-zen

Nic-Sevic avatar May 06 '21 13:05 Nic-Sevic

This issue is stale because 180 days have passed with no activity. If you would like this issue to remain open, please provide additional context, updated reproduction steps and/or screenshots.

If the issue is not updated in another month, it will be automatically closed.

github-actions[bot] avatar Jun 17 '25 06:06 github-actions[bot]