themes icon indicating copy to clipboard operation
themes copied to clipboard
verified publisher icon Automattic

Radcliffe 2: contact information not displaying on mobile

Open ariel-maidana opened this issue 1 year ago • 3 comments

Quick summary

On sites with the Radcliffe 2 theme active, contact information does not appear on the header on mobile devices.

Steps to reproduce

  1. Activate Radcliffe 2.
  2. Add contact information (Appearance ---> Customize ---> Contact info). Fill in address, phone, and email.
  3. Choose to display in the header.
  4. Save the settings.
  5. Visit the site from a mobile device.

What you expected to happen

Contact information should appear at the top of the site header, like it does on the desktop.

What actually happened

Contact information is not showing.

Browser

No response

Context

Customer report: 8068856-zen

Platform (Simple, Atomic, or both?)

Simple

Other notes

Might be related to this other issue: https://github.com/Automattic/themes/issues/7744 8068856-zen reported both issues together.

Reproducibility

Consistent

Severity

All

Available workarounds?

None

Workaround details

No response

ariel-maidana avatar Apr 20 '24 14:04 ariel-maidana

Support References

This comment is automatically generated. Please do not edit it.

  • [ ] 8068856-zen
  • [ ] 8061784-zen

github-actions[bot] avatar Apr 20 '24 14:04 github-actions[bot]

8061784-zd-a8c

vinnykaur avatar Apr 22 '24 10:04 vinnykaur

📌 REPRODUCTION RESULTS

  • Tested on Atomic – Replicated / Could Not Replicate / Uncertain

📌 FINDINGS/SCREENSHOTS/VIDEO

Replicated. This is how to see how to test this and the effect it has.

https://github.com/Automattic/themes/assets/13706336/f0687b77-0cb5-4b1a-8a81-3f6692ea21ed

📌 ACTIONS

Triaged

rickmgithub avatar Apr 24 '24 11:04 rickmgithub

This theme is quite old, but from what I remember the expected behaviour is to minimize the contact info to the icon only on mobile (tapping the icon performs associated action - open maps, open email app, or call). I tried it just now, and it is indeed how it worked for me (and this is how the demo site behaves too)

These icons (without the associated text) is the expected bahavior on mobile: Image

But the video from @rickmgithub doesn't have the icons - do you have a link to that site or can you still replicate so that I can investigate more?

alaczek avatar Jul 16 '24 05:07 alaczek

Duplicate of https://github.com/Automattic/themes/issues/7711 - svg icons being hidden, already fixed by @miksansegundo https://github.com/Automattic/themes/issues/7711#issuecomment-2079808269

lsl avatar Jul 26 '24 02:07 lsl