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Rebalance: posts on front page are overlapping

Open senff opened this issue 5 years ago • 21 comments

Steps to replicate

With the front page set to show recent blog posts, the posts intermittently overlap. Usually this doesn't happen on the first page, but only on pages that appear after you select "Older Posts".

Result

See screenshot: https://cld.wthms.co/dd94ni

Expected

Posts should be sorted properly.

Interactions

  • User report: #11256675-HC
  • Follow-up ticket: #1882306-ZD

senff avatar Mar 16 '19 15:03 senff

There's a report in this thread with a lot of information and screenshots: https://en.forums.wordpress.com/topic/problem-with-how-older-posts-show-on-mobile-for-rebalance-theme/

img_0697

This is also an issue on the demo and it seems that any pre-iPhone 8s are facing it.

Aurorum avatar Mar 16 '19 15:03 Aurorum

I have another report of this here: #2318584-ZD. On Safari on iPhone X customer is seeing overlap of blog posts images intermittently.

UPDATE: June 18, 2020 - this still appears to be an issue on this customer's site.

gwensmithx avatar Sep 04 '19 22:09 gwensmithx

Another report here: https://en.forums.wordpress.com/topic/overlaped-images-and-text/

fresatomica avatar Jan 27 '20 09:01 fresatomica

Although there hasn't been any recent reports of this, this still appears to be an issue. I just checked on my customer's site and I'm still seeing overlapping posts. Are we able to get a status update on this?

gwensmithx avatar Jun 18 '20 13:06 gwensmithx

Another report in #22517847-hc. A work-around I found was to have the user add some text to the post, add a more block, and then add the Medium embed that they wanted there. That helped.

RealCarFax avatar Jul 21 '20 19:07 RealCarFax

also reported on #353702-hc Their latest posts were set to show "full post", changing to "excerpts" worked for them

carladoria avatar Sep 11 '20 22:09 carladoria

Another report at #24255132-hc

The user is ok with rolling with the delay and jumble. Reassured that we are working on it.

marcuswisecaesar avatar Sep 19 '20 23:09 marcuswisecaesar

Another report #20195897-hc

Changing the blog display (in Customizer > Content Options) from 'full post' to 'excerpts' didn't work for the user and the overlapping still occurs.

adelineyaw avatar Dec 16 '20 00:12 adelineyaw

Another report here: #27883919-hc

tanjoymor avatar Feb 26 '21 17:02 tanjoymor

Just ahead of this bug's two-year anniversary tomorrow, I just got a report in #19684679-hc :(

aisajib avatar Mar 15 '21 11:03 aisajib

Another report of this issue here #3987263-zen

ktyfuller604 avatar May 15 '21 15:05 ktyfuller604

Another report: #4215746-zen

kriskorn avatar Aug 12 '21 06:08 kriskorn

Another report: #4252254-zen

pdharris avatar Aug 27 '21 15:08 pdharris

Another report in the theme support here: https://wordpress.org/support/topic/homepage-entry-overlap-lazy-loading-off/

aleone89 avatar Sep 08 '21 09:09 aleone89

Another one on 32263220-hc

They already have the content options to show the except, and they were experiencing the issue.

jartes avatar Feb 17 '22 11:02 jartes

#4909768-zen

rickmgithub avatar Mar 31 '22 12:03 rickmgithub

Still happening. The workaround is to disable lazy load.

Report: 4948397-hc

eduardozulian avatar Apr 15 '22 17:04 eduardozulian

Another report in 35760048-hc. Disabling Lazy load fixed the issue.

kelasante avatar Jun 10 '22 16:06 kelasante

I tried to replicate this on Simple and Atomic sites, but the most consistent behavior I got was on Atomic sites.

I can confirm disabling the Lazy Loading for images helped.

Rebalance is currently active on at least 308,940 sites.

Robertght avatar Sep 13 '22 13:09 Robertght

Support References

This comment is automatically generated. Please do not edit it.

  • [ ] 1882306-zen
  • [ ] 2318584-zen
  • [ ] 3987263-zen
  • [ ] 4215746-zen
  • [ ] 4252254-zen
  • [ ] 4909768-zen

github-actions[bot] avatar Sep 13 '22 13:09 github-actions[bot]

Another report here: 37009575-hc (Atomic)

Turning off lazy load helped.

thekingsprojects avatar Sep 20 '22 23:09 thekingsprojects