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Rebalance: posts on front page are overlapping
Steps to replicate
With the front page set to show recent blog posts, the posts intermittently overlap. Usually this doesn't happen on the first page, but only on pages that appear after you select "Older Posts".
Result
See screenshot: https://cld.wthms.co/dd94ni
Expected
Posts should be sorted properly.
Interactions
- User report: #11256675-HC
- Follow-up ticket: #1882306-ZD
There's a report in this thread with a lot of information and screenshots: https://en.forums.wordpress.com/topic/problem-with-how-older-posts-show-on-mobile-for-rebalance-theme/
This is also an issue on the demo and it seems that any pre-iPhone 8s are facing it.
I have another report of this here: #2318584-ZD. On Safari on iPhone X customer is seeing overlap of blog posts images intermittently.
UPDATE: June 18, 2020 - this still appears to be an issue on this customer's site.
Another report here: https://en.forums.wordpress.com/topic/overlaped-images-and-text/
Although there hasn't been any recent reports of this, this still appears to be an issue. I just checked on my customer's site and I'm still seeing overlapping posts. Are we able to get a status update on this?
Another report in #22517847-hc. A work-around I found was to have the user add some text to the post, add a more block, and then add the Medium embed that they wanted there. That helped.
also reported on #353702-hc Their latest posts were set to show "full post", changing to "excerpts" worked for them
Another report at #24255132-hc
The user is ok with rolling with the delay and jumble. Reassured that we are working on it.
Another report #20195897-hc
Changing the blog display (in Customizer > Content Options) from 'full post' to 'excerpts' didn't work for the user and the overlapping still occurs.
Another report here: #27883919-hc
Just ahead of this bug's two-year anniversary tomorrow, I just got a report in #19684679-hc :(
Another report of this issue here #3987263-zen
Another report: #4215746-zen
Another report: #4252254-zen
Another report in the theme support here: https://wordpress.org/support/topic/homepage-entry-overlap-lazy-loading-off/
Another one on 32263220-hc
They already have the content options to show the except, and they were experiencing the issue.
#4909768-zen
Still happening. The workaround is to disable lazy load.
Report: 4948397-hc
Another report in 35760048-hc. Disabling Lazy load fixed the issue.
I tried to replicate this on Simple and Atomic sites, but the most consistent behavior I got was on Atomic sites.
I can confirm disabling the Lazy Loading for images helped.
Rebalance is currently active on at least 308,940 sites.
Support References
This comment is automatically generated. Please do not edit it.
- [ ] 1882306-zen
- [ ] 2318584-zen
- [ ] 3987263-zen
- [ ] 4215746-zen
- [ ] 4252254-zen
- [ ] 4909768-zen
Another report here: 37009575-hc (Atomic)
Turning off lazy load helped.