Automattic
Divi causes error upon upgrade
Quick summary
I tried installing Divi on WordPress Studio. At first, it installs fine. But when I upgrade it to the latest version, I get the error:
Update failed: There has been a critical error on this website. Please check your site admin email inbox for instructions.Learn more about troubleshooting WordPress.
and then Divi disappears from the Studio instance on localhost.
Steps to reproduce
- Start Studio app
- Install Divi.zip as a theme using Appearance > Themes > Add New Theme and activate it. Uploading Divi.zip…
- Go to Divi > Theme Options > Updates
- Enter a valid username (webidextrous) and API key (64dbeb54f87ad283db69a1fd60bb3f4cde2d2850) and click Save Changes
- Go to Appearance > Themes and click "Update now" on the Divi theme to update the Divi theme.
What you expected to happen
I expected the theme to update.
What actually happened
Clicking Update now results in the error message
Update failed: There has been a critical error on this website. Please check your site admin email inbox for instructions.Learn more about troubleshooting WordPress.
Upon refreshing Appearance > Themes, Divi disappears from the list of available themes.
Trying to reinstall Divi results in the following error:
`Unpacking the package…
Installing the theme…
The destination directory already exists and could not be removed.
Theme installation failed.`
Impact
One
Available workarounds?
No and the app is unusable
Platform
Mac Silicon
Logs or notes
`
wp-core
version: 6.5.3 site_language: en_US user_language: en_US timezone: +00:00 permalink: undefined https_status: false multisite: false user_registration: 0 blog_public: 1 default_comment_status: open environment_type: production user_count: 1 dotorg_communication: true
wp-paths-sizes
wordpress_path: /var/www/html wordpress_size: loading... uploads_path: /var/www/html/wp-content/uploads uploads_size: loading... themes_path: /var/www/html/wp-content/themes themes_size: loading... plugins_path: /var/www/html/wp-content/plugins plugins_size: loading... database_size: loading... total_size: loading...
wp-dropins (1)
db.php: true
wp-active-theme
name: Twenty Twenty-Four (twentytwentyfour) version: 1.1 author: the WordPress team author_website: https://wordpress.org parent_theme: none theme_features: core-block-patterns, post-thumbnails, responsive-embeds, editor-styles, html5, automatic-feed-links, widgets-block-editor, block-templates theme_path: /var/www/html/wp-content/themes/twentytwentyfour auto_update: Disabled
wp-themes-inactive (2)
Twenty Twenty-Three: version: 1.4, author: the WordPress team, Auto-updates disabled Twenty Twenty-Two: version: 1.7, author: the WordPress team, Auto-updates disabled
wp-mu-plugins (6)
0-32bit-integer-warnings.php: author: (undefined), version: (undefined) 0-allowed-redirect-hosts.php: author: (undefined), version: (undefined) 0-check-theme-availability.php: author: (undefined), version: (undefined) 0-dns-functions.php: author: (undefined), version: (undefined) 0-sqlite.php: author: (undefined), version: (undefined) 0-thumbnails.php: author: (undefined), version: (undefined)
wp-plugins-inactive (2)
Akismet Anti-spam: Spam Protection: version: 5.3.2, author: Automattic - Anti-spam Team, Auto-updates disabled Hello Dolly: version: 1.7.2, author: Matt Mullenweg, Auto-updates disabled
wp-media
image_editor: WP_Image_Editor_GD imagick_module_version: Not available imagemagick_version: Not available imagick_version: Not available file_uploads: 1 post_max_size: 2000M upload_max_filesize: 2000M max_effective_size: 2 GB max_file_uploads: 20 gd_version: bundled (2.1.0 compatible) gd_formats: GIF, PNG, BMP ghostscript_version: not available
wp-server
server_architecture: Emscripten 3.1.43 wasm32 httpd_software: PHP.wasm php_version: 8.0.30-dev php_sapi: wasm max_input_variables: 1000 time_limit: 0 memory_limit: 256M max_input_time: -1 upload_max_filesize: 2000M php_post_max_size: 2000M curl_version: not available suhosin: false imagick_availability: false pretty_permalinks: false current: 2024-05-24T21:35:04+00:00 utc-time: Friday, 24-May-24 21:35:04 UTC server-time: 2024-05-24T21:35:03+00:00
wp-database
db_engine: SQLite database_version: 3.40.1 database_size: 1 MB
wp-constants
WP_HOME: http://localhost:8881 WP_SITEURL: http://localhost:8881 WP_CONTENT_DIR: /var/www/html/wp-content WP_PLUGIN_DIR: /var/www/html/wp-content/plugins WP_MEMORY_LIMIT: 40M WP_MAX_MEMORY_LIMIT: 256M WP_DEBUG: false WP_DEBUG_DISPLAY: true WP_DEBUG_LOG: false SCRIPT_DEBUG: false WP_CACHE: false CONCATENATE_SCRIPTS: undefined COMPRESS_SCRIPTS: undefined COMPRESS_CSS: undefined WP_ENVIRONMENT_TYPE: Undefined WP_DEVELOPMENT_MODE: undefined DB_CHARSET: utf8 DB_COLLATE: undefined DB_ENGINE: sqlite
wp-filesystem
wordpress: writable wp-content: writable uploads: writable plugins: writable themes: writable mu-plugins: writable
`
