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Playback: audio stuttered after app was closed or iPhone was locked during video playback

Open pocketcasts opened this issue 2 years ago • 1 comments

It was reported in 4894605-zen that when the app was closed or the phone was locked during a video podcast playback, there was a glitch in the audio playback. I was able to reproduce this with a few random videos.

User's recording

https://user-images.githubusercontent.com/40906847/162123617-2df75f8c-956c-41f5-866d-e9f31ef1bc73.MOV

Steps to reproduce

  1. Play a video podcast (e.g. https://pca.st/wzt0vrb6)
  2. Close the Pocket Casts app (let it run in the background)
  3. Noticed audio stuttered in playback
  4. Open the Pocket Casts app again, noticed another audio stuttering
  5. With the Pocket Casts app in the foreground, lock the phone
  6. Noticed another audio stuttering

One of the common events I found in the debug logs is this:

2022-04-04 13:55:12 Playback was paused by iOS, but it looks like we're still meant to be playing, calling play

I'm confirming with the listener if this happens after an iOS update, but it sounds very much like an issue caused by Apple. Not sure if there's much we can do, but opening this report for tracking purposes.

OS: iOS 15.4.1 App version: 7.19.3 Device: iPhone 13 Pro Max and iPhone 11

pocketcasts avatar Jul 12 '22 13:07 pocketcasts

+1 at #5549313-zen

joashrajin avatar Sep 16 '22 09:09 joashrajin