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Published 20 hours ago • verified publisher icon Automattic

Failed upload to PocketCast Cloud

Open BKrnk1337 opened this issue 1 year ago • 2 comments

Some of my files I can't upload to PocketCast cloud. Retry the upload is not helping. The error message does not change.

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BKrnk1337 avatar Sep 17 '23 20:09 BKrnk1337

@BKrnk1337 I wonder if you may be hitting some file size limit. Are the problematic files all big (I noticed the one failure is 1.84GB)?

rviljoen avatar Nov 02 '23 21:11 rviljoen

I think my suspicion may be correct:

Pocket Casts Plus members can also upload these files to our cloud storage and have them available across all devices. The maximum file upload size is 1 GB. https://support.pocketcasts.com/article/supported-file-types-audio-video-ios/

The app should do a size check and display a better error message though.

rviljoen avatar Nov 02 '23 21:11 rviljoen