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Episode skips forward and marks itself finished without user action.

Open jinnypark opened this issue 1 year ago • 1 comments

Description

Similar report to https://github.com/Automattic/pocket-casts-android/issues/1203.

In 8565790-zen, user reports that a podcast "finished" and moved to the next podcast spontaneously.

See discussion here as well.

Step-by-step reproduction instructions

Episode was playing in background, middle of episode. No media controls on lock screen.

User is only able to reproduce sporadically, regardless of when the episode is downloaded to the device, or streaming.

User is connected to Pebble Watch, but reports that the most recent incident occurs even while not connected to Watch.

Screenshots or screen recording

No response

Did you search for existing bug reports?

  • [X] I have searched for existing bug reports.

Device, Operating system, and Pocket Casts app version

App version : 7.68 (9251)

Happens on both Pixel 6 and Samsung A15.

jinnypark avatar Aug 08 '24 18:08 jinnypark

User reported that issue occurs while using Bluetooth earbuds. I'll ask them to unpair and re-pair the earbuds in case it helps 🤞

igotdes avatar Aug 09 '24 02:08 igotdes

Hey @igotdes Did you get any user response about the unpair / re-pair approach?

mebarbosa avatar Sep 26 '24 11:09 mebarbosa

@mebarbosa Sorry for the late reply! I still have some catching up to do from AFK. The user didn't report back. Would you like us to reach out to them again? Or do we mark this issue as stale (or something like it)?

igotdes avatar Oct 11 '24 10:10 igotdes

@mebarbosa Sorry for the late reply! I still have some catching up to do from AFK. The user didn't report back. Would you like us to reach out to them again? Or do we mark this issue as stale (or something like it)?

No worries @igotdes ! Would you mind to reach out them again so we can check if it worked or not? In case it worked we could close this issue and reopen if other users face this issue as well.

mebarbosa avatar Oct 11 '24 11:10 mebarbosa

I've reached out to the user again in #8859965-zen. We'll keep you updated if they reply.

igotdes avatar Oct 11 '24 12:10 igotdes