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Cookies & Consents Banner Widget: Refuse / Don't Consent Button

Open RafaelFunchal opened this issue 4 years ago • 15 comments

The user contacted us over a ticket (4036789-zen) about the lack of a button to refuse cookies and shared this message:

it is still not possible to have a banner respecting the rules related to the GDPR, that is to say with a button allowing to refuse all the cookies. Can you please help me to comply with this point? The banner on sites without domain seems better but still not correct since the refuse button is not available directly.

As the Cookies & Consent Banner Widget doesn't allow that yet, I'm creating this issue as a Feature Request.

RafaelFunchal avatar Jun 03 '21 20:06 RafaelFunchal

This is probably linked to https://github.com/Automattic/wp-calypso/issues/54785 Wondering if this should be high priority since it's not complying with local EU laws, or at least not the recommended implementation (explicit rejection button required).

nickpagz avatar Jan 08 '22 16:01 nickpagz

This is probably linked to Automattic/wp-calypso#54785

Yep, you're right. I'll close the other issue as duplicate.

jeherve avatar Jan 10 '22 10:01 jeherve

Related:

  • p1641481863001600-slack-C025Q5RK2
  • pbMDNC-pM-p2

jeherve avatar Jan 10 '22 10:01 jeherve

Another user; 4958953-zd-woothemes

They are quite adamant that the banner is not GDPR compliant, as by law there must be a reject button.

They are a French user. From what I can find, French Data Protection Authority (CNIL): Accept and reject buttons need to be equally conspicuous. You must ensure that you offer an equal opportunity to say “yes” and “no” to cookies. The commonly used “Accept All” and “Cookie Settings” buttons are NOT sufficient.

@jeherve Is it possible we can raise the priority of this?

Greatdane avatar Apr 20 '22 03:04 Greatdane

Sharing this - pbMDNC-tR-p2 - as the suggested response there appears relevant here.

coder-karen avatar Apr 20 '22 10:04 coder-karen

Noting that the Cookies & Consents Banner widget may need a whole revamp with the transition to the block widget editor, so this request may have to be considered with whatever the new implementation will be.

Relevant links:

  • https://github.com/Automattic/wp-calypso/issues/52100
  • pc4f5j-1F8-p2#comment-2293

formosattic avatar Apr 30 '22 09:04 formosattic

Mentioned in 5847559-hc

thebud15 avatar Jan 09 '23 00:01 thebud15

Support References

This comment is automatically generated. Please do not edit it.

  • [ ] 4036789-zen
  • [ ] 4958953-zen
  • [ ] 7175873-zen
  • [ ] 7699252-zen
  • [ ] 7984756-zen
  • [ ] 7972006-zen
  • [ ] 8195554-zen
  • [ ] 8624133-zen
  • [ ] 9790237-zen

github-actions[bot] avatar Jan 09 '23 00:01 github-actions[bot]

7175873-zen - another user who insists that lacking this option is unlawful.

Aurorum avatar Oct 19 '23 13:10 Aurorum

7699252-zen

Aurorum avatar Feb 07 '24 09:02 Aurorum

7846744- zen An unhappy customer. Need options to be able to customize the cookies banner on the Starter plan.

rajwpdev117 avatar Mar 16 '24 10:03 rajwpdev117

7984756-zen

Aurorum avatar Apr 03 '24 10:04 Aurorum

7972006-zen

Aurorum avatar Apr 04 '24 06:04 Aurorum

Another request in 8195554-zen

kelasante avatar May 16 '24 17:05 kelasante

8624133-zen

lizswafford avatar Aug 26 '24 13:08 lizswafford

9790237-zd-a8c

nukak2024 avatar May 20 '25 07:05 nukak2024