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Can't claim proceeds - position only appears in "reporting only" mode

Open P-Benesch opened this issue 5 years ago • 7 comments

Describe the bug

Many months ago I (0xBde4cd4eDeb6ae5824F7a9f64dDC4C5E87Ba6B6f) took a position in the market entitled "Will Donald J. Trump win the 2020 U.S. Presidential election?" I was long "No" and the market resolves "No" over a month ago.

However, I've been unable to claim my proceeds. For some reason, my position does not display in the interface I see when I go to augur-link.net. My position does, however, appear when I go to augur.net and click on "start trading" but that button takes me to "reporting only" interface, and in that interface it won't let me claim proceeds.

Screenshots

See attached screenshots Screen Shot 2021-03-04 at 10 45 54 PM

Screen Shot 2021-03-04 at 10 44 33 PM

Desktop (please complete the following information):

  • OS: MacOS Big Sur, version 11.2.2 (but I've been having this program in earlier versions of MacOS)
  • Browser: Chrome
  • Version: 88.0.4324.192

P-Benesch avatar Mar 05 '21 03:03 P-Benesch

Hey @P-Benesch,

So sorry about the bug. This was fixed in a more recent version of the UI than augur-link.net (which we don't control) appears to be using.

Here is a relevant thread on Discord from a community member:

https://discord.com/channels/378030344374583298/466175938086961163/815090156838715402

pgebheim avatar Mar 05 '21 04:03 pgebheim

Thanks for the suggestion! Unfortunately this didn’t really work for me - this is what I saw when I tried it - any thoughts on next steps?

On Mar 4, 2021, at 11:26 PM, Paul Gebheim [email protected] wrote:

Hey @P-Benesch https://github.com/P-Benesch,

So sorry about the bug. This was fixed in a more recent version of the UI than augur-link.net (which we don't control) appears to be using.

Here is a relevant thread on Discord from a community member:

https://discord.com/channels/378030344374583298/466175938086961163/815090156838715402 https://discord.com/channels/378030344374583298/466175938086961163/815090156838715402 — You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/AugurProject/augur/issues/10768#issuecomment-791143451, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALKY5W46G6HEXWFTIBGFXR3TCBMPRANCNFSM4YUOZUMA.

P-Benesch avatar Mar 06 '21 07:03 P-Benesch

Heya,

A new release went out yesterday. Mind trying to links from augur.net/ipfs again to see if this is working?

pgebheim avatar Mar 07 '21 06:03 pgebheim

Yeah no prob - I tried it and I can see the Claim Proceeds button, which takes me to a screen to confirm I want to claim proceedings (showing the transaction cost), but when I click that Claim Proceeds button the old button turns into a red “Failed” button with an “X” net to it. Tried it a few times with the same result.

On Mar 7, 2021, at 1:09 AM, Paul Gebheim [email protected] wrote:

Heya,

A new release went out yesterday. Mind trying to links from augur.net/ipfs again to see if this is working?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/AugurProject/augur/issues/10768#issuecomment-792224134, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALKY5W3OZUCQHX2AYN3TJ2TTCMKCDANCNFSM4YUOZUMA.

P-Benesch avatar Mar 07 '21 06:03 P-Benesch

Got it. We've had a few others report that issue. I'll add it to the investigation schedule for this week.


From: Benesch [email protected] Sent: Saturday, March 6, 2021 10:33:56 PM To: AugurProject/augur [email protected] Cc: Paul Gebheim [email protected]; Assign [email protected] Subject: Re: [AugurProject/augur] Can't claim proceeds - position only appears in "reporting only" mode (#10768)

Yeah no prob - I tried it and I can see the Claim Proceeds button, which takes me to a screen to confirm I want to claim proceedings (showing the transaction cost), but when I click that Claim Proceeds button the old button turns into a red “Failed” button with an “X” net to it. Tried it a few times with the same result.

On Mar 7, 2021, at 1:09 AM, Paul Gebheim [email protected] wrote:

Heya,

A new release went out yesterday. Mind trying to links from augur.net/ipfs again to see if this is working?

— You are receiving this because you were mentioned. Reply to this email directly, view it on GitHub https://github.com/AugurProject/augur/issues/10768#issuecomment-792224134, or unsubscribe https://github.com/notifications/unsubscribe-auth/ALKY5W3OZUCQHX2AYN3TJ2TTCMKCDANCNFSM4YUOZUMA.

— You are receiving this because you were assigned. Reply to this email directly, view it on GitHubhttps://github.com/AugurProject/augur/issues/10768#issuecomment-792226664, or unsubscribehttps://github.com/notifications/unsubscribe-auth/AAAU76W23O6CW22VTIQSUNLTCMM5JANCNFSM4YUOZUMA.

pgebheim avatar Mar 07 '21 07:03 pgebheim

Hello! It's been about 6 weeks, so thought I'd check back in. I'm still not able to claim proceeds from this market, and the "nuclear option" in the discord link still doesn't work. Any thoughts on what I should do now?

P-Benesch avatar Apr 23 '21 17:04 P-Benesch

Hello! Just checking in again - by way of update, every time I click "Claim Proceeds" It says "Failed" in red

P-Benesch avatar Apr 29 '21 00:04 P-Benesch