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Desktop App doesn't connect.

Open bjwest opened this issue 5 years ago • 3 comments

Downloaded the desktop app but it never connects. Every time I start it, I get the spinning triangle logo for a few seconds then a "Whoops... Something has gone wrong" page. Press the 'Take Me Back' button ends up in an endless loop of the two screens. The only message if I run in a terminal is:

Checking for update
Update for version 0.16.6 is not available (latest version: 0.16.6, downgrade is disallowed).
Checking for update
Update for version 0.16.6 is not available (latest version: 0.16.6, downgrade is disallowed).

Yes, twice on startup and twice every time I click the 'Take Me Back' button. Nowhere is there any indication of what the 'Something' is that went wrong. I've tried with and without my VPN active, and I have no firewall settings that would interfere.

Edit: Sorry, I forgot to mention I'm running on Linux.

Operating System: KDE neon 5.20
KDE Plasma Version: 5.20.2
KDE Frameworks Version: 5.75.0
Qt Version: 5.15.0
Kernel Version: 5.4.0-52-generic
OS Type: 64-bit
Processors: 16 × AMD Ryzen 7 3800X 8-Core Processor
Memory: 15.6 GiB of RAM
Graphics Processor: AMD Radeon RX 5600 XT

bjwest avatar Nov 07 '20 19:11 bjwest

I have the same problem :/ Ubuntu Studio 20.04 LTS

Taikakim avatar Feb 28 '21 21:02 Taikakim

Hey folks! Thanks for filing this. We're having issues with our linux builds that we will hopefully have resolved soon. Thanks for bearing with us!

raymondjacobson avatar Mar 11 '21 21:03 raymondjacobson

hello i have the same problem

pwepwe973 avatar Feb 05 '22 15:02 pwepwe973